HR10-250 w/6.3a update still having dolby audio drop outs :(

  • Server Issues.

    We are very aware that there have been system issues the past few days. In troubleshooting the system, it has been determined that the issue is at our provider and is hardware related. The provider was going to move us to a new server, however we are now told by the provider the issue is at the data center in St. Louis. They have offered to move us to a different datacenter on the East Coast or West Coast, however at this time we have declined the move to a different data center as it would affect the speed of connecting to about half our members.

    We are waiting for more information from our provider, however we are trying to ride this out to stay in the same data center, so that when the server is fixed all users in the US will get the fastest connection possible.

    If after some time the issue is not resolved we will be forced to move to another data center, if this happens there will be down time, as they will need to transfer everything to the new server and we will need to update the DNS and other settings for the new IP address of the new server. If we have to do this, the time it will take to move will be out of our hands.

    We are going to try our best to weather through this, so we thank you in advance if you encounter any issues.

    Sorry for the issue!
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VettePilot

Well-Known SatelliteGuys Member
Original poster
Jan 4, 2005
33
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Garland, TX (Near Dallas)
Looks like the new software update has not fixed all of the problems :( I am still having dolby audio drop outs with the new 6.3a update.

I experienced it several times after watching a recording of House that I recorded on OTA HD local station here in Dallas.

Can't wait to get my new HR20-700 on the 2nd so I can unload this POS TIVO!!!
 
I've never had a problem, prior I was hooked up with an optical cable, now I am hooked up with HDMI and haven't had a problem wit the DD
 
I am hooked up with HDMI to TV and Optical to receiver. Still getting Audio dropouts with DD with 6.3a
 
No dropouts here

Received the 6.3a upgrade yesterday afternoon. I had no DD dropouts b4 and have none now. Using optical cable to my Sony surround sound amp. Working very well here. Knock on wood.
 
Agreed, sounds like a problem with your dvr, you may want to address it before your warranty expires. I assume your audio receiver works fine with DVD and/or video game system. I have an HR10-250 and have never had audio problems using optical out.
 
Mine's not hacked nor never been opened. Never had any problems before 6.3 or 6.3a. Was watching last week's Bones last night and had 2 dropouts - 1 always right near the beginning a few minutes in
 
Interesting - how old is the unit - I recieved mine in June.

Optical was hooked to a Sony STR-DE935, now I am hooked up with HDMI to a Pioneer VSX-84txsi
 
It's started happening here too. Major audio dropouts...black screens. It was working perfectly before the update.
 
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