The horror stories that seemingly everyone has heard about satellite reception stem from two sources......
1) Cable companies flat out lie and misrepresent the frequency of satellite outages. It is a scare tactic to make sure you continue to line their pockets by paying for their overpriced service.
2) In the infancy of small dishes, customers were allowed to perform self-installations. The vast majority of them had no clue what they were doing. They would "install" their system on a sunny day and if they got a picture on their TV they assumed they had done a good job of pointing the dish. In reality, the signal strentgh was less than half of what it should have been and then when clouds or rain moved in they lost their signal. Instead of saying to themself, "Wow, I did a terrible install job," they instead assumed that satellite TV was unreliable. Of course they made a point to tell everyone they knew about how bad satellite TV was. Today, E* has wised up. A professional installation is required on residential accounts or else you completely void your warranty.