Hopper3 Software H329 Joey3 Software J529

[HipKat]

I'm being told my Joey 4 is in standby mode every time I push the power button. I do that every time I'm not watching TV.

I really don't have an answer as to why the Joeys aren't updating. Maybe on of the vaunted Dish personnel that shows up here will have a better answer. I'd like to know it, for one thing.

 

[clone1008]

I really don't have an answer as to why the Joeys aren't updating. Maybe on of the vaunted Dish personnel that shows up here will have a better answer. I'd like to know it, for one thing.

I wonder if it has something to do with the HP being taken out of the mix.

 

[charlesrshell]

Receiver	Quest
Hopper	H129
Hopper with Sling	H229
Hopper 3	H329
Hopper Duo	H429
Joey 1	J129
Joey 2/Wireless Joey	J229
Super Joey	J329
4K Joey	J429
Joey 3	J529
Wally	W529
Hopper Plus System File	P111
Hopper Plus APK	P11101
Joey 4 System File	P511
Joey 4 APK	P51101
Wireless Joey 4 System File	P611
Wireless Joey 4 APK	P61101

Where is the J4 & WJ4 APK in the diagnostics menu?

 

[clone1008]

Where is the J4 & WJ4 APK in the diagnostics menu?

It doesn't show up.

 

[charlesrshell]

It doesn't show up. View attachment 159342

Thanks

 

[HipKat]

I'm not even sure what those are.

 

[clone1008]

I'm not even sure what those are.

.apk is the actual program that Android uses.

 

[HipKat]

.apk is the actual program that Android uses.

I know what an APK is.

 

[clone1008]

I know what an APK is.

What did you mean then?

 

[HipKat]

What did you mean then?

The receivers use an Operating System. An APK is not an operating system, it's a package that runs in the system. There are a LOT of packages in the OS's on each receiver. So I don't know what exactly the Joey and Wireless Joey 4 APK's are

 

[charlesrshell]

I really don't have an answer as to why the Joeys aren't updating. Maybe on of the vaunted Dish personnel that shows up here will have a better answer. I'd like to know it, for one thing.

I hope your contacts with DISH might have an a answer.

 

[clone1008]

The receivers use an Operating System. An APK is not an operating system, it's a package that runs in the system. There are a LOT of packages in the OS's on each receiver. So I don't know what exactly the Joey and Wireless Joey 4 APK's are

I believe the APKs are showing up as the Android App Version in the Diagnostic screen. If you look at my picture I am on Android App Version P50711 and the current one you posted is

Joey 4 APK

P51101

 

[clone1008]

I hope your contacts with DISH might have an a answer.

Calling them is worthless. They don't even know that Dish removed the option on the Joey 4s in Tools to update. The last person told me there was no difference between P507 and P511 versions....

 

[HipKat]

Calling them is worthless. They don't even know that Dish removed the option on the Joey 4s in Tools to update. The last person told me there was no difference between P507 and P511 versions....

The CSR's are getting worse and worse by the day

 

[SandFarmer]

Manually updated both of my Hopper3 receivers to H329 and my Joey3 to J529.
TV Enhancements and Caller ID notifications got shut off after the update. I turned them both back on.

My Caller ID has been turned on from day one. I have handmade junctions that have line switches so we can see more than one line. But ages ago it has stopped showing on the screen. BUT the calls are listed in the logs. I hope this fixes that. I'd like to see the CID back on the TVs.

 

[ethanlerma]

I see a lot of people trying to update their Joeys, but forgetting the software comes from the Hopper in the first place. Android TV does update from the internet from what I’ve seen, but the base software is still delivered from the Hopper. Can you guys check the “Available Joey Software” section in diagnostics on your Hopper’s? If P511 does not appear there, it probably doesn’t matter how many times you place the Joeys on standby, it won’t update. Also, there should be an option to redownload Joey software on the Hopper tools, if the Hopper updated but the Joey software did not that might be worth a try.

 

[Jim5506]

I'm being told my Joey 4 is in standby mode every time I push the power button. I do that every time I'm not watching TV. Could it have something to do with having the HP disconnected?

The joey must be connected to the Hopper at all times. All programming and recordings come from the Hopper.

The Joey is nothing but a terminal connected to the Hopper (server).

 

[Bobby]

The joey must be connected to the Hopper at all times. All programming and recordings come from the Hopper.

The Joey is nothing but a terminal connected to the Hopper (server).

He is not talking about his Hopper, it is his Hopper Plus. The Joey 4 will work without the Hopper Plus.

 

[clone1008]

He is not talking about his Hopper, it is his Hopper Plus. The Joey 4 will work without the Hopper Plus.

Correct Bobby, I disconnected my HP and I am using my H3 with wired Joey 4s.