Hopper Upgrades

[Jeff Marcheschi]

Would like a PM regarding the hopper. Thanks DIRT! =)

 

[hazmat626]

Me too. Like some others, read this affter sending pm... Sorry

Helped/Contacted... Thanks Maryb

 

[GuardMan]

Can I get a PM from DIRT. Want to verify costs to upgrade.

Thanks

 

[cosmo_kramer]

Is this due to the fact that the Hoppers aren't integrated yet? What happens after the integration is in place?

I would guess it's pure economics. The choices were on that price sheet and it was apparently based on the number of TVs serviced. Four TVs gave you a choice, but with anything else it seemed predetermined...

 

[dare2be]

Ah, but the tin men said it was just an estimator, not to be taken as gospel

 

[navychop]

We understand that some are reporting that they are having 2H/1J installed. At this time, there must be a Joey for each Hopper on the account. We are not able to set up upgrades that install 2 Hoppers, and 1 Joey.

If someone was setup to be installed with 2H/1J, will you please send me a PM so that I can double check your order? Thank you!

Thank You Sir!......May I Have Another?

Actually, I do thank you. I can now abandon any plans to move to H/J and concentrate on organizing my EHDs.

 

[redman042]

I just PMd Zach, am looking to upgrade a 622 and 722 to 1 hopper and 1 joey. Long time customer. Thanks.

 

[navychop]

I wonder if I bought one of those Joeys ($149) in the 2 Hopper/2 Joey upgrade, could I then deactivate it, so I'd have the 2 Hopper/1 Joey install I could live with. Or even buy BOTH Joeys and deactivate both, then have the 2 Hopper install that I really want. Otherwise, I'd either have to learn to live with 3 instead of 4 tuners, and no redundancy - or watch my bill go up $13.

You know, I just shoulda known........ :mmph:

 

[Scherrman]

We understand that some are reporting that they are having 2H/1J installed. At this time, there must be a Joey for each Hopper on the account. We are not able to set up upgrades that install 2 Hoppers, and 1 Joey.

If someone was setup to be installed with 2H/1J, will you please send me a PM so that I can double check your order? Thank you!

I just installed 2 Hoppers and 2 Joeys in my house and the 2 Joeys only linked with one Hopper. I wasn't able to link one of them to the other Hopper. It will work for now but it seemed odd. Any idea about that?

 

[ohioankev]

DIRT PM ME please when you get time

I need DIRT I just noticed something else on my account, I have two Advanced Exchanges on my account for a VIP 722, I only have one VIP 722 on my account period. The other receiver was an owned 625 that I was told to keep (use as a paperweight or a doorstop)

I have had nothing but problems with this and i'm starting to get frustrated but I have been polite everytime. I do understand its launch day, and I do understand this is Dish Network (these things usually happen)

If someone can contact me I can give you the RMA # that I have that the DIRT team member Alicia gave to me when DISH Online Chat CSRs screwed up. I'm assuming the other RMA # is from the DISH Online Chat CSR.

Also since no one has clearly stated this for me yet, do I actually have to send in my receiver before my Hoppers/Joeys are set up meaning that I will be without Dish service for a couple of weeks or do I send the receiver back when my new ones are activated by the installer.

 

[mrlasvegas]

pm please

 

[Dishman-n-nc]

Requesting a PM please. Thank you>

 

[powerhouse1960]

I just installed 2 Hoppers and 2 Joeys in my house and the 2 Joeys only linked with one Hopper. I wasn't able to link one of them to the other Hopper. It will work for now but it seemed odd. Any idea about that?

I bet you need a isolator in-till they get the software to make them talk.

 

[CubsWin]

Helped/Contacted

 

[mwelbes]

If a DIRT member can PM me, it would be awesome. Thanks!

 

[wribbs]

Would like a PM regarding upgrading to the Hopper during my move next week. Thanks DIRT! 2:

 

[MattG@DISH]

New round of PMs have been sent

 

[blackjackmark]

Greetings,

I was just told by Dish that I could not upgrade from my current 922 & 622 to a Hopper & a Joey. They would only allow me to "upgrade" to two 612's. Quite an upgrade there - drop down to a smaller disk drive - but it was free!

Any guidance at all why a 15 year customer with a full programming package - who was an early 922 adopter and Revue owner (based on "never to occur" 922 integration) would be told that Hopper was not available unless I purchased multiple Joeys per Hopper? Other than trying to maximize current Dish revenue per available Hopper?

Please advise - I am looking at DirecTV's offerings right now based on that answer.

Cheers.

Strange...I'm a 15 year customer with a 922 only, Top 200 package, no Premiums...I have an install set for Saturday for 1 Hopper only. They then gave me $5/month off the first 6 months of the Protection Plan, and then said the install would be free, along with any shipping fees if the receiver craps out.

 

[Gbo]

PM me please

 

[pmckee]

i need help called dish this morning told me it would be 600 to upgrade i said no thanks i thought it was a problem s i decd to call back later which i did that csr told me for 1 hopper 2 joeys which is what i want it would be $99 i did not have my credit card with me so i tld them when i got home i would chat to set it up so i did at when i got home went online and chatted that person told me it would be 200 for hopper plus 100 for each joey total cost 400 i just dont understand why so much confusion could you please help me i want 1 hopper 2 joeys or the 99 i was quoted for earlier today
Thanks