Hopper 3 with no option to program remote for TV

[CU2000]

Have new hopper 3 that when you go to icon to program remote it just comes up with a blank screen.
Can't program it to anything. Receiver has new 54 remote however if there is no programming screen how could you program any remote?

 

[charlesrshell]

Have new hopper 3 that when you go to icon to program remote it just comes up with a blank screen.
Can't program it to anything. Receiver has new 54 remote however if there is no programming screen how could you program any remote?

Did you pair the remote to your Hopper?

 

[DWS44]

Did you just get your Hopper in the last day or so...they often take 1-2 days to settle in, and can do some strange things during that time. If you have already paired the remove as Charles asked, you might also try unplugging the receiver for a couple minutes then allow it to reboot and try again.

 

[charlesrshell]

Have new hopper 3 that when you go to icon to program remote it just comes up with a blank screen.
Can't program it to anything. Receiver has new 54 remote however if there is no programming screen how could you program any remote?

How to Program Remote to Receiver | MyDISH | DISH Customer Support

 

[HipKat]

If you have a 52 or a 40 Remote, you can use one of those to get to that option and then use the 54 to pair to the TV. That’s the workaround. Otherwise you will have to wait until the software upgrades overnight or turn all of your receivers off and it should update, These new receivers have software on them already but it’s not updated for the new remote

 

[jerryez]

When I programed my 54 remote, I got a message that the remote was upgrading its firmware and I had to wait until it finished to proceed with the pairing.

 

[charlesrshell]

When I programed my 54 remote, I got a message that the remote was upgrading its firmware and I had to wait until it finished to proceed with the pairing.

Yep, I got that too with the 54.0, 52.0, and 50.0 remotes. I think that is pretty cool DISH can upgrade the remotes.