Hopper 3 terrible HD picture

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glabrecque said:
LG 65EF9500 not I cheap 4k tv lol
Click to expand...
And where did the OP state this was his model tv?

And even still you are paying a premium for early technology at an extreme premium price thinking you are actually coming out ahead.
That's the typical uneducated consumer.
78da5e80b7f3ad09a71e0a5ad840953b.jpg


Sent from my SAMSUNG-SM-G900A using Tapatalk
 
ScottChez said:
Sounds like the TVs main board is bad or is not compatible with the new Hopper 3 that can do 4K. To get full HD the HDCP Copy protection needs to pass, else the TV drops.
I reproduced the issue yesterday on a generic cheap TV
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Would that effect the 4k on demand shows? Because 4k played direct from the Hopper 3 hard drive look great it only effect my HD feeds live and recorded.
 
ScottChez said:
Sounds like the TVs main board is bad or is not compatible with the new Hopper 3 that can do 4K. To get full HD the HDCP Copy protection needs to pass, else the TV drops.
I reproduced the issue yesterday on a generic cheap TV
Click to expand...

Would that effect the 4k on demand shows? Because 4k played direct from the Hopper 3 hard drive look great it only effect my HD feeds live and recorded.
Troch77 said:
And where did the OP state this was his model tv?

And even still you are paying a premium for early technology at an extreme premium price thinking you are actually coming out ahead.
That's the typical uneducated consumer.
78da5e80b7f3ad09a71e0a5ad840953b.jpg


Sent from my SAMSUNG-SM-G900A using Tapatalk
Click to expand...


How has this turned into your TV is better than mine. All I want is the same PQ I had on my Hopper 2 on the same TV!!!!
 
I don't have a Hopper 3 , But I find it very hard to believe the Receiver has anything to do with the PQ since it doesn't do any converting at all.

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glabrecque said:
I calibrated it on the Expert ISF setting and with the H2 I was pretty happy with the picture but with H3 it easily looks below DVD quality. With Blu Ray it looks great and with any streaming 4k content it is fine but not the H3.
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If you have vizio4k, put to 720p, not 1080i, it will still play Netflix at 4k, or 1080p.
 
CoreyIllini said:
If you have vizio4k, put to 720p, not 1080i, it will still play Netflix at 4k, or 1080p.
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As troch says, the H3 does not do any converting just output, so any satellite chanel will either be 720p, or 1080i (unless 1080p vod), so the TV will then take either signal and upconvert to 4k. Reviews on vizio say it is better up converting 720p, vs 1080i. This is up to each TV and their upscale engines...
 
After reading all this, it does appear to be a HDCP handshaking issue. You said everything was the same except for the Hopper and the LNB, but a big difference is no more AVR in the middle, which that receiver may have been doing the proper handshake with your old Hopper for the signal to the TV. Perhaps the TV has no problem handshaking on 4K content but is having an issue with HD. You say the AVR can't handle the Hopper3 4K signal, but could you at least hook it up temporarily to see if the AVR solves the HD problem?
 
Troch77 said:
I don't have a Hopper 3 , But I find it very hard to believe the Receiver has anything to do with the PQ since it doesn't do any converting at all.

Sent from my SAMSUNG-SM-G900A using Tapatalk
Click to expand...

I have bad PQ on every TV in the house now it is just much more noticeable on the 65 inch LG
dare2be said:
After reading all this, it does appear to be a HDCP handshaking issue. You said everything was the same except for the Hopper and the LNB, but a big difference is no more AVR in the middle, which that receiver may have been doing the proper handshake with your old Hopper for the signal to the TV. Perhaps the TV has no problem handshaking on 4K content but is having an issue with HD. You say the AVR can't handle the Hopper3 4K signal, but could you at least hook it up temporarily to see if the AVR solves the HD problem?
Click to expand...


I did try through the AVR just for a test and still has a bad picture.
 
Given that you've swapped H3's, had a tech call and tried many, if not all of the suggested things and it hasn't improved to an acceptable level, I think it is time to call Dish and see what they would be willing to do to take you back to a HWS.

The odd part with your situation is that from what i read here and in other places, you are the only one seeing this. Well, outside of the HDR issue for some LG owners when viewing 4K.

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gpflepsen said:
Did we see suggestion of that previously? :D
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At this point, after 200+ replies, I think we've seen every suggestion previously. Some several times. ;)

Maybe its time to suggest the OP just needs to reset the H3...that one hasn't been re-suggested in the last day or so. :D
 
glabrecque said:
Tech came out this morning and pretty much told me to go back to a Hopper 2 until they fix the issue with a software update. So basically did nothing.
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Did Tech try out another set of HDMI cables? I know you have said not a cable issue before, but I would still try out a set of component cables for the hell of it. You just never know.
 
Troch77 said:
I don't have a Hopper 3 , But I find it very hard to believe the Receiver has anything to do with the PQ since it doesn't do any converting at all.

Sent from my SAMSUNG-SM-G900A using Tapatalk
Click to expand...

I have bad PQ on every TV in the house now it is just much more noticeable on the 65 inch LG
dare2be said:
After reading all this, it does appear to be a HDCP handshaking issue. You said everything was the same except for the Hopper and the LNB, but a big difference is no more AVR in the middle, which that receiver may have been doing the proper handshake with your old Hopper for the signal to the TV. Perhaps the TV has no problem handshaking on 4K content but is having an issue with HD. You say the AVR can't handle the Hopper3 4K signal, but could you at least hook it up temporarily to see if the AVR solves the HD problem?
Click to expand...


I did try through the AVR just for a test and still has a bad picture.
 
glabrecque said:
I have bad PQ on every TV in the house now it is just much more noticeable on the 65 inch LG



I did try through the AVR just for a test and still has a bad picture.
Click to expand...

Wait, the PQ on every TV is worse than it was with the Hopper 2? I didn't know that. Something still doesn't seem right especially if you had two Hoppers. I can't imagine you got the only two Hopper 3 receivers that have poor PQ issues out of all that were released. There has to be some kind of compatibility issue.
 
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