I was the techs and he said maybe the first person here in Cincinnati to get the Hopper 3 yesterday morning. Love the new remote and new ui. Here is my issue. On every channel and vod, the HD quality is horrible. I messed with me picture calibration a million times and got it looking reasonable, but compares to almost DVD quality. I am a techy and work in IT so yes I have made sure it is set to 4k,1080p, 1080i and tired others. Also the 4k Joey is the same on my other TV. Something just isnt right. I'm beginning to think there is something weird if you don't actually have a 4k set yet. Anybody have any insight?