Not having that problem with Hopper H3 on H376 and Hopper Plus on P12902, using YouTube, does it happen for you with YouTube as well? The only way I can get the black screen killing both audio and video until restarting is if I did Home -> Settings -> Device Preferences -> Developer options -> USB debugging and then click on it and then answered OK to USB debugging, this apparently kills all audio and video until I restart the Hopper Plus with Home -> Settings -> Device Preferences -> Restart.
We don't ever use YouTube on TV. I don't understand why you are doing the USB debugging thing. When ever I have the black screen issue, I just use the channel up or down button and that gets rid of the black screen. I don't ever need to reboot the Hopper.
It was so I can install apps by sideloading them or transfer files to the Hopper Plus. Someone said the USB Debugging is disabled on the Hopper Plus as there is no way to toggle it on. Yes, I think that's because you change the channel while the debugging feature seems to disable the live video, haven't tried to see if recordings or apps work or not. USB Debugging is required to use ADB:
Well, all this debugging stuff is above my level. I don't think I should do or need it at this time. I hope Josh.M gets back with us on what's going on with the black screen issue. Thanks Almighty1It was so I can install apps by sideloading them or transfer files to the Hopper Plus. Someone said the USB Debugging is disabled on the Hopper Plus as there is no way to toggle it on. Yes, I think that's because you change the channel while the debugging feature seems to disable the live video, haven't tried to see if recordings or apps work or not. USB Debugging is required to use ADB:
Using developer tools to transfer files on Android
Heres a little cookbook of utilities that make working with Android devices easier. TL:DR – Heres how to enable developer mode on your Android device, how to install ADB, how to use ADB to connect...www.ezone.co.uk
What I ended up doing was download a File explorer on the Hopper Plus and then ftp the files to it and installed from the Downloads folder for any apps not in the app store. Still trying to decide on what browser works well with the Hopper Plus. I know the Ring app does not work as the keyboard from the Plus is not showing completely on the screen when there is the login screen.
Well, that was the easiest way as lots of Android apps are not available for Android TV. I don't have the black screen issue although I did in some older version that was in the H35x or H36x versions and I forgot how I fix it without rebooting... Let me take a quick look at my posting history as I know it was a few months ago. It's here with H365.
www.satelliteguys.us
It's all so strange. I never had black screen issue with my H+ until this last software update.Well, that was the easiest way as lots of Android apps are not available for Android TV. I don't have the black screen issue although I did in some older version that was in the H35x or H36x versions and I forgot how I fix it without rebooting... Let me take a quick look at my posting history as I know it was a few months ago. It's here with H365.
Strange dvr time remaining, thoughts?? (v365)
Say, have seen this a few times recently... The long gibberish remaining time... Sometimes the show won't play, just black screen, hit info and it was the last live show I was viewing.. Thoughts if I should swap my h3 out, or what it might be?? Software version 365. Here is one example...
Maybe it works similar to how Windows works where unless you clean install, it will have traces of the remains somewhere from previous versions that should be wiped before installing the software as sometimes some older versions can cause problems like I had with Intel graphics drivers that had the black screen issue due to a certain version was installed on the system before which was fixed after I completely uninstalled all the drivers and then installed the current version.
Have a new strange Hopper Plus problem. While watching an app, all remote controls paired to the Hopper Plus quit working. No keys on the remotes work. Have to do a Hopper reset to get everything working again. The random no notice H+ rebooting is still happening too. A Dish technician visit is coming in the morning. My commander is fuming! I'm in the dog house, again!!
Mÿ luck with manually downloading the updates is not good. So, I just wait for the updates to download themselves.
Almighty1, had a good Dish technician visit today. First thing he noticed was that I had an original Hopper Plus power adapter. The original Plus came out with an incorrect power adapter. The original power adapter has a red tip connector. The newer Plus power adapter has a gray tip. The red tip power adapter rating is 12V--2.1A. The gray tip rating is 12V--0.82A. Technician said the incorrect original red tip power adapters were known to have caused Hopper Plus issues. Anyway, he installed a new Hopper Plus with a gray tip power adapter. I will post in a day or two on how goes it. Hope I don’t have any more no notice Hopper Plus self-resets. Got to get my commander off my A--. I would suggest to anyone that are having Hopper Plus issues is to check your power adapter for the correct gray tip version. If it is red, call and have a Dish technician replace your Plus with the correct gray tip power adapter.
Last time update manual to trying fix issue, that didnt fix it, I had tech come out and they asked me how I had said update, I told them I manual updated the via update software. He said that not what he meant that update software wasn't even out for public use.
That's interesting and I had to look at what mines is but I didn't unplug anything and mines is neither, seems to be half way between the red tip and gray tip you have. It's 12V 1.46A and light gray tip if you mean the plastic part that locks onto the back of the Hopper Plus. I never knew overpowered would cause problems, only underpowered as you never had issues before recently. Hope your Hopper Plus is good now.
I have not seen any of the issues reported here. Must be leading a charmed life. 😀
