Hopper 3 Outputting 4k @ 30Hz and 60Hz depending on what your watching

[HeadRush]

My H3 is outputting TV programming at 4k @ 30Hz, as well as 4k YouTube videos. Netflix outputs 4k @ 60Hz as well as when I'm in sports bar mode. I am running the H3 through my receiver, but that shouldn't be causing this. My Xbox One S always outputs 4k @ 60Hz (runs through receiver as well). Any ideas why everything from the H3 isn't @ 60Hz? My setup is below:

H3
Denon AVR-X2200W
Vizio M80-C3 (using input 5: 4k @ 60Hz)

 

[Dirtydan]

If that is like the Vizio P series, it is the HDMI for gaming, what do you get on HDMI2?
Dan

 

[HeadRush]

My Vizio M80-C3 is wall mounted, so switching to input 1 or 2 isn't a simple task. Since I'm getting 60Hz from the H3 depending on what's being watched, the H3 is clearly capable of outputting 60Hz, but I'm not sure why it isn't on regular programming and YouTube. Seems more likely that it's the H3 vs. my TV or Receiver. 30Hz is very noticeable when watching anything with a ticker tape.

 

[Voyager6]

According to the specs, HDMI port 5 is what you should be using.
https://www.vizio.com/m80c3.html

Inputs

• HDMI Ports5 (3 down; 2 side)
• · HDMI Port 1 SpecUHD Video @30Hz, HDCP 2.2 support
• · HDMI Port 2 SpecUHD Video @30Hz, HDCP 2.2 support
• · HDMI Port 3 SpecUHD Video @30Hz, HDCP 2.0 support
• · HDMI Port 4 SpecUHD Video @30Hz, HDCP 2.0 support
• · HDMI Port 5 SpecUHD Video @60Hz, HDCP 2.2 support

 

[Dirtydan]

I'm seeing 60hz on my H3 using HDMI2 with P55 C1 Vizio

 

[HeadRush]

I think there's something wrong with my H3. I've had more reboots (just happened tonight while watching Netflix) and glitches than I would consider "normal". So your getting 60Hz on all TV programming, YouTube, Sportsbar and Netflix?

 

[Dirtydan]

I'll check those. Oops got the black screen with Youtube, re-starting now.

 

[Dirtydan]

I'm going to have to do this at a later time, wife is pissed since the re-boot takes out her 4k joey.
Dan One question, my Android remote that came with the P55 shows freq. at 60hz vertical freq., is that what were looking for?

 

[HeadRush]

I totally understand. Yes, I'm looking at the vertical frequency in the menu under system info. I appreciate your help!

 

[Dirtydan]

All dish is 60hz, Netflix and Fire Tv are 24hz. When i went to Sportsbar it showed 4k for the 4 windows. when I clicked on one show, it still showed 4k, so I guess we really an get 4k through Sportsbar.
Dan

 

[Dirtydan]

I used Chromecast for Netflix and Fire Tv, this because of H3 crashing.
Dan

 

[kwindrem]

My H3 is outputting TV programming at 4k @ 30Hz, as well as 4k YouTube videos. Netflix outputs 4k @ 60Hz as well as when I'm in sports bar mode. I am running the H3 through my receiver, but that shouldn't be causing this. My Xbox One S always outputs 4k @ 60Hz (runs through receiver as well). Any ideas why everything from the H3 isn't @ 60Hz? My setup is below:

H3
Denon AVR-X2200W
Vizio M80-C3 (using input 5: 4k @ 60Hz)

I would expect 30 Hz or 24 Hz if you are watching a movie since the original source (film) is 24 frames per second. Sending the extra bandwidth to support 60 Hz progressive video would be very wasteful.

 

[HeadRush]

Can anybody else verify that they are getting 60hz refresh rate from their H3 on TV programming? If so, I must have something wrong with my H3.