Hopper 3 Available Jan. 30th

[Ngamtns706]

I talked on chat last night and the csr said I qualified for upgrade and it did come out today, but he didn't have pricing and for me to check "midday" and they would know.

 

[Ngamtns706]

But yeah everyone here was saying 5am mst I believe.

 

[bluegras]

zach should be on about 6am mst there will be more follks coming about 10 or 11am mst it will take some time to go that upgrade list i am on there also,

 

[bmetelsky]

OK - Just ordered new service on-line at DISH.com. It did not specify Hopper 3 during the order process. The order went through, though, with no problems. Should I call to confirm the Hopper 3 will be installed?
The installation is scheduled for tomorrow morning between 8a-12p EST.

 

[Rixos]

I would call and confirm.

 

[Scherrman]

OK - Just ordered new service on-line at DISH.com. It did not specify Hopper 3 during the order process. The order went through, though, with no problems. Should I call to confirm the Hopper 3 will be installed?
The installation is scheduled for tomorrow morning between 8a-12p EST.

Yes. Call and confirm. Did it show an option for the Hopper 3 or ask if you had a 4K TV?

 

[Ngamtns706]

Has anyone called or chatted?

 

[CoreyIllini]

Dish site down. Can't log in?

 

[bmetelsky]

Yes. Call and confirm. Did it show an option for the Hopper 3 or ask if you had a 4K TV?

No, it did not, perhaps I tried too early. I called and it is taken care of. Hopper 3 system will be installed tomorrow!!

 

[mrbrock72]

I just did a chat session and ordered the Hopper 3. Install will be tomorrow morning! I have to pay $160 total including tech visit fee. I have the protection plan but I have been with dish for only 8 months.

 

[Scherrman]

I just did a chat session and ordered the Hopper 3. Install will be tomorrow morning! I have to pay $160 total including tech visit fee. I have the protection plan but I have been with dish for only 8 months.

That makes sense. $150 upgrade fee with a $10 tech visit fee.

 

[bmetelsky]

I ordered a Hopper 3 and 2 Joey's. I got the 3 year price lock and a $100 gift card. I did have to pay $53 today (tech service fee or something like that). I also used a referral code and got $5 off for 10 months.

 

[CoreyIllini]

I just did a chat session and ordered the Hopper 3. Install will be tomorrow morning! I have to pay $160 total including tech visit fee. I have the protection plan but I have been with dish for only 8 months.

How? Chat not live until 7 am mst?

 

[mrbrock72]

Chat support is available
Chat hours are listed below.
Sunday - Saturday: 5:00 AM - 11:00 PM MST

 

[Ngamtns706]

This lady on the phone...must be her first upgrade...smh

 

[Scherrman]

I ordered a Hopper 3 and 2 Joey's. I got the 3 year price lock and a $100 gift card. I did have to pay $53 today (tech service fee or something like that). I also used a referral code and got $5 off for 10 months.

You must have gone through a third party site if you got a gift card and they charged a tech fee.

 

[Troch77]

I found this to be interesting .

I wonder if the new UI is really not coming to H1 and H2.

Sent from my SAMSUNG-SM-G900A using Tapatalk

 

[bmetelsky]

You must have gone through a third party site if you got a gift card and they charged a tech fee.

No - called DISH number directly from their website, but did use a promotional code from a mailer that I had just received.

I'll give the gift card to the wife when it arrives and she will then appreciate the switch to DISH....

 

[Scherrman]

No - called DISH number directly from their website, but did use a promotional code from a mailer that I had just received.

Hmmm. The tech fee just seems strange to me for a new install.

 

[GOMD]

Called in to get a H3, 4k joey and 1 reg joey and they allow it. Sounds similar to when you could not get 2 hoppers and 1 joey when they first came out. I assume DIRT will be able to setup this configuration but I was impatient.

They offered 1 H3 and 2 4k joeys and are installing tomorrow.