What receiver do you have? I know on a 922 you can save the settings to your remote and then restore them. Maybe that's what you saw when you said it saved your settings.
It saves them to the remote on the 722k, as well. But, I don't know what the backup/restore procedure is. That's where a CSR or DIRT member might help.
If he has either the 722k or the 922 if he has used the System Wizard to save his timers then he will be OK. If any other receiver he is over with and will have to start over.