I am a tech and you are COMPLETELY right! When I signed up for this I didn’t know trying to sell people soundbars was going to be a major focus of my job and I only like doing it when I think they’ll be interested.
Had my dish moved, then the tech hauls in a Polk soundbar.
- Thread starter KAB
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- Nov 29, 2003
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Haha,speaking about soundbars, has anything topped the Yamaha YSP-5600 yet since I believe it had the most speakers... LOL
.....how's about dis koiby vac-a-cuum cleana' while we's at it for a really good deal?
Anyone remember that episode of "Taxi" where Jim was selling vacuum cleaners door to door? Doing a demo he completely destroys the customers living room-dumping ash trays and trash cans on the floor.He goes to get the vacuum cleaner and remembers"Oh yeah-I switched to selling encyclopedias!" Cue audience laughing and credits roll.
I had one try to sell me a soundbar, after I pointed out my Klipsch 7.1 setup. He hadn’t a clue that it was far superior to his stuff.
It is like any niche. You either know or you don't.
I had a Dish installer in a while back. He took a look at my sound system, smiled, and said something like I guess you have no need of a sound bar. I have my 75" TV standing on side by side cabinets and he mentioned that they could hang it on my wall. I smiled and said it's fine just like it is.
That's not right either. You should Demo a soundbar/system for anyone that's using TV speakers because you never know if they'll buy it. Many won't but you'll never sell if you don't offer and you know sales is where it's at. And I contradicted myself above because I did bring it up even if they had other soundbars, but not if they had good AVR's. I sold a Cinema system to a guy that had a Sonos system. Just because I brought it up. The Sonos is in my living room now, actually.
With a constant demand for meting numbers coming down from the top, but really. I was VERY successful with Polk AUdio and the secret is demo it and let the customer decide.Spoken like a true supervisor.
Older people who have their TV's on 99 - it's a must for the OTHER person who has good hearing and is ready for a divorce and the neighbors that are sick of listening to Fox News
I had a guy a few years ago with massive full range klipsch speakers and nice av receiver. Sounded good and even better than our polk system but his wife hated how much space it took up. Sold him full polk system and he gave me his entire sound system for free and I currently still use it at my house
It's crazy, I tell my team all the time, do NOT be afraid to talk about it, even if they have something now. I've replaced or moved to a different room a lot of LG's, Vizios, Samsungs, etc just because of one line: "Too bad you have that Soundbar, I would have shown you what we have." Which typically gets a reply like "What do you have?"
It's crazy. Lot's don't know and many don't care. My neighbors have a ~65 incher on the wall and sit over 10 feet away in the recliners.
I notice it's always blasting just to hear it. I dug out an old set of Logitech pc speakers and a sub and ran it over, plugged it in to the 1/8" jack. They love it. They're not complicated. But the difference in sound is phenomenal compared to the built in's. How much? Nothing. But I got dinner and maybe a few too many beers on the back porch.
I notice it's always blasting just to hear it. I dug out an old set of Logitech pc speakers and a sub and ran it over, plugged it in to the 1/8" jack. They love it. They're not complicated. But the difference in sound is phenomenal compared to the built in's. How much? Nothing. But I got dinner and maybe a few too many beers on the back porch.
A lot of people want better sound, but just dont have the room for it, or heaven forbid, something comes loose and they have to figure out WHICH wire is loose and where it goes, and....etc. Sometimes, simpler is better for those who aren't wanting to "mess with it".
That’s pretty bizarre. If I had tech come over to install or repair something and they tried to sell me something I’d immediately show them the door.
Teaching your techs to be salesmen and upsell is becoming pretty universal these days.
