H3 - H387

Josh.M and brittanygarden

Just forced updated 3 days agp on the Hopper H3 on H386 to H387 with Hopper Plus on P13113.

It appears that the current version(s) of DISH equipment on AndroidTV software are as follows:
Joey4 P53113
Wireless Joey4 P63113
Hopper Plus P13113

Have the same issue(s) in H387 as mentioned with H386 and earlier after updating.

So there are still six major issues:
1) The bar chart shows the DVR % is visible which for me is 100% even though there is 120GB of free space left on the internal HDD. H386 still has the issue where 119GB-120GB free is considered 100% full on the HDD so the last 119GB-120GB can't be used at all. The fix is either make it available with the correct % remaining or treat the HDD as 120GB less in capacity so the % meter for what's used is correct.

2) The issue of skipping all the way to the beginning and end of the buffer and not anything between the beginning and end appears to not be fixed as it still does happen.

3) As seen in the photo below, we all know the buffers are 1 hour but as seen in the photo, the buffer appears to start from the point of when the Hopper started buffering the channel since it is 23 hours per the photo so the length of the buffer is wrong as well as the start time on the left which should never exceed 1hour or 60 minutes.
1734274714115.png



4) Another issue using the photo above as a example is that sometimes the video will freeze when either rewinding, forwarding, replaying, skipping and then what eventually happens is using the above photo for example, it will lost the entire buffer even though the 1:30AM to 12:30AM bar is there but the yellow will be empty except from the time when the live buffer shows video after unfreezing, basically it's similar to someone just changing to that channel except the bar will still show the 23 hours but without the yellow before the current buffering.

5) H383, H385, H386 and possibly earlier version(s) I may not be aware of has this issue where randomly, as we all know there is the 1 hour buffer on the current channel but let's assume the current time is a new program which was on for 10 minutes, it will not allow rewinding past the start of the current program as the buffer would be gone for anything before that part so one can only rewind back to the beginning of the current program and not the previous program even though the Hopper 3 was always tuned to the channel for the entire 1 hour or 60 minutes and ofcourse the bar would still appear like the photo above except the yellow would start from the time of the start of the current program and nothing before that.

6) H381, H382, H383, H385, H386 has the issue where the Remote Control Mode Reminder Notification is always on where it will display that the remote needs to be in SAT mode when on TV and AUX even when Settings -> Notifications -> Remote Control Mode Reminder is set to Off. This was originally discovered by Pepper.

As Pepper said, we would all appreciate it if these issue(s) would get reported to the developers and engineering.
 
  • Like
Reactions: charlesrshell
shows in a folder, under options for the show, filter shows as custom, and not able to change... shows not in a folder show the usual all, live, stream, record and so on...
swapping tuners on the h3, i was seeing the time rewinding for example, the bar didn't update the time and show green for some time.. could rewind like a hour show, and the time never changed...

not sure if the options is new.. noticed it yesterday... time bar has been around a while, weeks probably
 
  • Like
Reactions: charlesrshell
Not sure how to describe this other than a simple chronology of what happened.

1:00 pm 12/31/2024 - Started watching the UofL - Washington FB game on CBS.
1:05 pm - Was notified by my wife that we needed to run an errand and asked if I could record the game and catch up when we got back home.
1:06 pm - Hit the select button on remote, moved to "record" and hit select. Turned off tv and hopper went to standby.
2:15 pm - Arrived back home, turned on tv and hopper3, Hit DVR, Selected the game and "Watch from start"
2:16 pm - Hit "Fast forward key" and "Live TV" popped up on screen.
No matter what I tried after that, it would not let me fast forward through the game.
Checking a website, I waited until half-time (while watching another channel) and stopped the recording.
Tuned to CBS and set the game to record on both CBS and OTA CBS.
Went back to DVR, selected game and now I can Fast forward through first recording.
Guess when I get through the first half, I'll see if I can skip through the second half.
This has happened other times recently if I try to watch a show from the beginning that is still recording.
 
  • Like
Reactions: charlesrshell
When it said “Live TV” it was not taking you to that point in the game where it was in fact live, just wouldn’t let you FFW? That’s what happened to me a few times when playing back a recording still in progress. I watched it through (with commercials) then deleted. Next morning restored and watched from start - FFW worked fine
 
  • Like
Reactions: charlesrshell
When it said “Live TV” it was not taking you to that point in the game where it was in fact live, just wouldn’t let you FFW? That’s what happened to me a few times when playing back a recording still in progress. I watched it through (with commercials) then deleted. Next morning restored and watched from start - FFW worked fine
That is exactly what it was doing. I restarted the Hopper3 after the game. It appears it is not malfunctioning today.
 
  • Like
Reactions: charlesrshell
This "bug" was introduce back 3 or 4 versions of the software, while a program is still recording (also while PTAT is active and recording) the FFW and REW buttons do not act properly. Skip forward and backward can also be unpredictable. After the recording has terminated it seems to usually work OK. Dish is working on it.
 
Top