I got a similar call...but they said they were the company that installed my VOOM. She was wondering what I was going to do "now that Voom is dead in the water...". Said I didn't know, though I was lying because I have an appointment to have Adelphia installed on 5/02....just to see what she would offer from Directv. Then she REALLY pisted me off when I told her I was disappointed that VOOM was dying...and she said...and I quote.."REALLY??!!....you are the 1st person to say that...and we did all the installations of VOOM in this area...". I knew she was full crap because we had 15 Voomers in my immediate neighborhood...and they ALL loved it. I almost called her a D* troll....LOL. But my point is, if the company that installed your VOOM...and they also install OTHER dbs providers....they will troll their way into trying to switch to the dbs provider of thier choice.....so buyer beware....LOL