Roof Repair - Reinstall Dish

BatStang2000

SatelliteGuys Family
Original poster
May 25, 2007
37
48
Our area was recently hit with large hail and our roof is going to be replaced but we do not yet have a date scheduled. Both the claims adjuster and the contractor said the existing dish, and all attached mounting brackets will need to be completely removed in order to properly install the new roofing material. My question is should I have a Dish Tech remove the current unit or just let the roofers do it? I think I have read before that the Dish techs would not remove the plate (bracket) attached to the roof. After the roof has been installed, I would then need to have a Dish Tech reinstall. When I know the date, can I schedule to have it reinstalled the next day, and if so, how early would I need to contact Dish? I do have the Dish Protect package. (btw, no idea if the dish or LNB has any damage)
Thanks
 
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The Roofers will just leave it on the ground and you will still need a DISH tech to come back and reinstall it where it goes. I think they will reinstall it since you can get once a year a free move if you have DISH protect, but you could call and ask. My mom and dad had their ota antenna that I installed on a tripod that used to hold their satellite dish. The roofing company promised they would put it back when they were through roofing. It ended up on ground by the house and no one came back to reinstall it and so now they no longer have ota or satellite and went with You tube Tv. Dad decided it was too much trouble to put it back up there.
 
all attached mounting brackets will need to be completely removed in order to properly install the new roof

Yes. Absolutely.

Are you up to removing it yourself? My favored approach. DK about Dish techs removing everything. My understanding is that they aren't even allowed on roofs anymore.

For reinstall- consider options, such as a gable mount. Do Not use a chimney mount.

DO NOT ALLOW THE ROOFERS TO REINSTALL THE DISH - NO MATTER WHAT THEY SAY!
 
Yes. Absolutely.

Are you up to removing it yourself? My favored approach. DK about Dish techs removing everything. My understanding is that they aren't even allowed on roofs anymore.

For reinstall- consider options, such as a gable mount. Do Not use a chimney mount.

DO NOT ALLOW THE ROOFERS TO REINSTALL THE DISH - NO MATTER WHAT THEY SAY!
My satellite dishes have been chimney mounted for 27 years!
 
Everything has to come off if being reroofed where is. Roofers can actually remove & reattach at least a simple single-foot mount and can likely also have the mast be plumb if so instructed, and can re-set the dish/mount onto the mast (if were separated). This should also be best for any roof warranty. But of course you don't have them trying to aim the dish. If you can reach the remounted dish and if the coax remains intact to the LNBF, you can attempt self-aligning by aiming in same direction as before work and then doing a gradual east-west sweep whilst looking for signal on the menu screen. Just a small & cheap peaker meter can make quick work of it. But once you're on even a weak signal, then you know you have only very small adjustments to be made, and can also try in the up/down (elevation) after maxed out on east/west (azimuth).

Otherwise just get sat help to re-aim.
 
We had a hailstorm a couple of years ago. The insurance replaced the roof. Prior to the new roof I called Dish. My home is brick. The tech removed the arm and dish leaving the mount attached to the roof. He mounted it to the brick side. The roofer just removed the mount when stripping off the shingles. I have been with dish for over 25 years. The CSR said no charge to a long time customer.
Don't forget to buy lunch when the job it complete.
 
Our area was recently hit with large hail and our roof is going to be replaced but we do not yet have a date scheduled. Both the claims adjuster and the contractor said the existing dish, and all attached mounting brackets will need to be completely removed in order to properly install the new roofing material. My question is should I have a Dish Tech remove the current unit or just let the roofers do it? I think I have read before that the Dish techs would not remove the plate (bracket) attached to the roof. After the roof has been installed, I would then need to have a Dish Tech reinstall. When I know the date, can I schedule to have it reinstalled the next day, and if so, how early would I need to contact Dish? I do have the Dish Protect package. (btw, no idea if the dish or LNB has any damage)
Thanks
I just went through this myself. I had the roofing company remove the dish. I then called and had my area flagged for a safe to dig zone so Dish could come back and do a pole mount on the ground. I did have the Dish protect and just tipped the dish tech since he had to dig a whole.
 
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We had a hailstorm a couple of years ago. The insurance replaced the roof. Prior to the new roof I called Dish. My home is brick. The tech removed the arm and dish leaving the mount attached to the roof. He mounted it to the brick side. The roofer just removed the mount when stripping off the shingles. I have been with dish for over 25 years. The CSR said no charge to a long time customer.
Don't forget to buy lunch when the job it complete.
I always mounted to side if could rather than roof or pole, and masonry was really the easiest.
 
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Good chimney. Don't ask about Dish doing such a mount today. Remember posts here about decaying chimneys and mast movement?
Of course. Bob Haller used to rant about no chimney mounts. I used to tell him the same then as I do today. Not only do I have 2 dishes mounted to that chimney I also have a CM4228 OTA antenna mounted as well.
 
Everything has to come off if being reroofed where is. Roofers can actually remove & reattach at least a simple single-foot mount and can likely also have the mast be plumb if so instructed, and can re-set the dish/mount onto the mast (if were separated). This should also be best for any roof warranty. But of course you don't have them trying to aim the dish. If you can reach the remounted dish and if the coax remains intact to the LNBF, you can attempt self-aligning by aiming in same direction as before work and then doing a gradual east-west sweep whilst looking for signal on the menu screen. Just a small & cheap peaker meter can make quick work of it. But once you're on even a weak signal, then you know you have only very small adjustments to be made, and can also try in the up/down (elevation) after maxed out on east/west (azimuth).

Otherwise just get sat help to re-aim.
In 12 years of working for dish, not once did I ever see a properly mounted dish done by a roofer. They don't hit the rafter/stud and they don't properly seal.
 
Yes. Absolutely.

Are you up to removing it yourself? My favored approach. DK about Dish techs removing everything. My understanding is that they aren't even allowed on roofs anymore.

For reinstall- consider options, such as a gable mount. Do Not use a chimney mount.

DO NOT ALLOW THE ROOFERS TO REINSTALL THE DISH - NO MATTER WHAT THEY SAY!
Techs were never allowed on a roof without fall protection, which nobody carries. But sometimes gotta do what you gotta do to get a job
completed.

Also, nothing wrong with a chimney or brick mount when done properly. Back in the 90s and early 2000s contractors and people doing self installs would often mount on brick by going into the mortar. A proper mount will have 4 lags in the corners and all 4 in its own seperate brick using lag shields. When done properly it's the most sturdy mounting option.
 
I was at a house working and I noticed the dish was attached to the roof with no caulking or sealer of any type. They also drilled holes through the roof next to the dish and put the cable through the roof into the attic with a small dab of caulk around it. What a poor install. It had to be leaking.
 
Thanks for all the suggestions.
Looks like I will just have the roofers remove it, finish the roof and then have a Dish Tech reinstall in whatever fashion they deem the most acceptable. With so many houses damaged, it may be a while before they get to mine anyway, just wanted to be prepared and have downtime as minimal as possible.
 
Our side wall was damaged in a storm, so the dish has to come down for repairs. Will PTAT and the guide with the OTA channels still work with the coax disconnected at the dish?
 
Our side wall was damaged in a storm, so the dish has to come down for repairs. Will PTAT and the guide with the OTA channels still work with the coax disconnected at the dish?
No, ptat only works on satellite.
And ota is supposed to work without satellite but sometimes the no signal message will pop up and not allow you to tune to an ota channel or use the guide.
 
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