Dish has allowed 722 & Hopper equipment on the same account. Back when I was DA/FS, I talked to a tech who was installing 2 HPRSLNG in a guest house on an acct that had three 722s. I told the tech that's not an option. Customer gets on the line and screams do it or I cancel. Got him to Loyalty. 15 mins later I refresh the account and Loyalty escalates to OOP who notates the acct and overrides the system to allow it. Those that high up have the override. Frontline CSRs don't and probably coaches don't either. IIRC, I saw about 5 accts like that.
It may have happened that time, however, it is not permitted by our business rules and more than likely has since been corrected. Anything can technically be overridden by the tool that OOP has, but it does not mean it is permitted by our business rules.