I also left dish...dissappointed about it!
Roughly two weeks ago I terrminated dish. I have been a loyal customer for five years. My whole house was conected. I left them simply because thier
customer service was ATROCIOUS! Anytime I had a billing issue with them it was a fight. I recently bought the 921 reciever from them that was offered as a promotion. The unit was flawed..too many bugs. When I called them about it they gave me the run around. I finally gave up and returned it. Three weeks latter they said they never recieved it.. Ok, here we go again.
Finally, after a bunch of calls and a major mix up on their side they found the unit.
Im sorry about leaving them because I truely liked their basic dvr system.
However they simply did not care about my bussiness. I was paying them 140 a month....
So, I went back to direct. Customer service was great!! Tivo outstanding.
But I miss dish..Solid quipment but horrible people.
Maybe someday I will return..not now though...
Funny when i went to the UPS store the manager showed me five dish hd recievers enroute to be returned...
Im not pushing direct..Just wish Dish would treat people better...They dont get it!
timbuckone said:
I have finally decided to get rid of dish network. The reason is their picture quality is getting worse and I am tired of scanning so many channels that I have no interest in and their idea of adding new channels is adding bingo tv , a polish channel, german channels and others that very few people have an interest for. I am in love with High definition picture quality and converted to Voom which has a simple channel lineup that is back to the simple channel package and has a picture and sound quality that is unbelievable. I wish more people would experience what they are missing.