Sorry that I don't know the correct name for the service. But, I'd appreciate this group's opinion on whether it is worth it to pay the monthly fee for having DTV fix any things that break in your system? I have my own Ku satellite and I've worked with cable. So, I'm thinking that now that the dish is on the roof and the cable is drilled through the walls that I could try to handle anything that breaks. But, my wife is wondering. Any advice appreciated.