Fed up with Directv

[kodre]

Hello all,

I've been with Directv for over 10 years, and I decided to upgrade to a new HD DVR (I currently have HR-20 700). I received the classic "we don't know what model you will receive" message from the telephone agent, but I went along anyway.
Today I received a reconditioned HR21-700 manufactured in 2007! Needless to say, I'm shopping for a company that may possibly have a little more respect for their customers and offer a DVR with a built-in RF antenna for use with an RF remote.

Does anyone know if any other provider offers an "RF" HD DVR?

Thanks

 

[isaacmorseMI]

Dish's Hopper uses ZigBee tech... What kind of RF remote are you looking to use?

 

[Jimbo]

Hello all,

I've been with Directv for over 10 years, and I decided to upgrade to a new HD DVR (I currently have HR-20 700). I received the classic "we don't know what model you will receive" message from the telephone agent, but I went along anyway.
Today I received a reconditioned HR21-700 manufactured in 2007! Needless to say, I'm shopping for a company that may possibly have a little more respect for their customers and offer a DVR with a built-in RF antenna for use with an RF remote.

Does anyone know if any other provider offers an "RF" HD DVR?

Thanks

They told you they do not know what you get, and you didn't believe them ...

This is common knowledge around here and if you want a particular recvr you should obtain it from a number of online places, including one of our Sponsers and current forum member Claude at Dishstore.

Solid Signal is another good place to deal with.

 

[raoul5788]

Hello all,

I've been with Directv for over 10 years, and I decided to upgrade to a new HD DVR (I currently have HR-20 700). I received the classic "we don't know what model you will receive" message from the telephone agent, but I went along anyway.
Today I received a reconditioned HR21-700 manufactured in 2007! Needless to say, I'm shopping for a company that may possibly have a little more respect for their customers and offer a DVR with a built-in RF antenna for use with an RF remote.

Does anyone know if any other provider offers an "RF" HD DVR?

Thanks

to Satelliteguys!

All Directv dvrs are rf capable. Not all have external antennas. If you haven't activated the HR21, you can return it with no penalty. If you do or did activate it, you now have a new two year commitment. Too bad you didn't believe what you were told by the csr.

 

[Direct Satellite LLC]

That's not right. Have you called back to complain?

 

[Hutch1814]

That's not right. Have you called back to complain?

How isn't that right? They only promise a TiVo or HR34 model.

 

[Jimbo]

That's not right. Have you called back to complain?

That IS right.

 

[jcrandall]

If you choose to stay with DirecTV you may consider buying an HR24, which has improved speed over the HR21-HR23's.
Runs $200 from internet retailers, sometimes can get on ebay around $170. The HR34 is a 5 tuner machine that is top-of-the-line but runs $300-$400 and is best gotten right from Directv.

 

[HoTat2]

Hello all,

I've been with Directv for over 10 years, and I decided to upgrade to a new HD DVR (I currently have HR-20 700). I received the classic "we don't know what model you will receive" message from the telephone agent, but I went along anyway.
Today I received a reconditioned HR21-700 manufactured in 2007! Needless to say, I'm shopping for a company that may possibly have a little more respect for their customers and offer a DVR with a built-in RF antenna for use with an RF remote.

Does anyone know if any other provider offers an "RF" HD DVR?

Thanks

Huh? I've had an HR21-200 since 2008 and it has an internal RF antenna and is being used with an RF remote right now. Is the "-700" manufacturer series (Pace) of this model different in this regard?

 

[dtro77]

You know you can get a RF remote with antenna from $15-$25 online. All HR's are RF compatible, but some need the small RF antenna

 

[dishrich]

You know you can get a RF remote with antenna from $15-$25 online. All HR's are RF compatible, but some need the small RF antenna

The ONLY model that has the (external) RF ant, are the HR20-100's; all the rest, including the OP's model, are internal...

 

[dtro77]

The ONLY model that has the (external) RF ant, are the HR20-100's; all the rest, including the OP's model, are internal...

HR20-700 as well

 

[dishrich]

Don't think so...I've got several clients with them & have yet to see one on that model...

 

[dtro77]

Don't think so...I've got several clients with them & have yet to see one on that model...

Maybe your clients aren't using RF, Cause I have one on my HR20-700 in my Vacation home.

 

[dtro77]

Maybe I have a 100, But I thought those were black?

 

[darrengs]

I had an HR21 and it had RF, but the RF was off by default. I will say though that the RF was pretty lame, it didn't work very well, my wife used to laugh as I was waving my arm around trying to get it to work. On the other hand the RF in my hopper works on the third floor from the first floor.

 

[joed32]

Maybe I have a 100, But I thought those were black?

All of the 20s are silver. When the 21s came out they switched to black.

 

[Hutch1814]

All of the 20s are silver. When the 21s came out they switched to black.

Not all of them.

 

[bmetelsky]

Not all of them.

The reflection off that box hurts my eyes.....

 

[Hutch1814]

The reflection off that box hurts my eyes.....

I honestly didn't think they existed until I swapped one on a service swap