External Hard Drive Archive Bug Thread

[MattG@DISH]

I have a VIP 622 with two WD ex hd, this morning neither one will work I can't watch recorded material, I can't send any new material and I can't send any material back to the VIP 622. any body have this problem?

Have you tried resetting both the EHD's and the 622?

 

[castle rock kid]

Yes I did a hard reboot and reformatted The ex hd. Sent a program to ex hd and could not watch because of pixulation and no sound.

 

[MattG@DISH]

What model EHD are you using (model number preferred)?

Also, will you send your account number or phone number in a PM?

 

[castle rock kid]

account#

 

[MattG@DISH]

ehd model wdh1u7500n

Edit your account number off

PM means private message for future reference

 

[dfergie]

Got it...

 

[MattG@DISH]

Thanks dfergie

 

[dfergie]

Your Welcome

 

[MattG@DISH]

Getting back on topic....

To castle rock kid: Try using the EHD again and let me know if it works.

 

[castle rock kid]

nothing at all

 

[MattG@DISH]

It is reading the EHD though, right? Just unable to transfer anything, and playback?

 

[castle rock kid]

Yes that is right. This problem started after the latest software download L 634 could this be the problem?

 

[MattG@DISH]

Yes, it could be a software bug. I put in a report for you with all the info

 

[pabeader]

Hogwash!

EXT3 is used across the board.

that's just the filesystem not the drive comm programming. could be different internatl to external...

 

[David_Levin]

I have a VIP 622 with two WD ex hd, this morning neither one will work I can't watch recorded material, I can't send any new material and I can't send any material back to the VIP 622. any body have this problem?

You tried both drives. did you also try both Power Supplies & different USB cables. Did you try both USB ports on the 622 ?

 

[castle rock kid]

I have tried different cables and power supply's however I forgot about the usb on the front panel I tried that, same result .

 

[harshness]

that's just the filesystem not the drive comm programming. could be different internatl to external...

The statement was that the external filesystem couldn't deal with fragmentation. Neither the filesystem or the "comm programming" give a tinker's damn about fragmentation.

 

[gadgtfreek]

I cancelled my Dish service, but after realizing that I could not view my recordings stored on my external hard drive, I called back and had my service restored. Now, I cannot view the recordings on the external hard drive. I get the prompt to "enable" the external hard drive, even though it was previously enabled, and my account online reflects that it is enabled. Any thoughts?

Thanks.

I have an ehd on a 211k making it a DVR. If I upgrade one day to say a 622 or 722, will the drive just swap over and still have my recordings?

 

[MattG@DISH]

I have an ehd on a 211k making it a DVR. If I upgrade one day to say a 622 or 722, will the drive just swap over and still have my recordings?

No

EHD's are only interchangeable if the receiver is in the same EHD family, if you try to change it to a receiver from the other family, the EHD will need to be formatted (means you'll lose whatever was on the EHD).

211/211k/411 is one family that can share between each other (conversion)
612/622/722/722k/922 is the other family that can share (archiving)

 

[gadgtfreek]

Thanks. I'll know to plan ahead then!