Exchange Receiver for DVR

[CharlesH]

I have a standard 2nd receiver. I called customer service and asked if I could exchange this receiver for a standard DVR receiver. The CSR told me it would cost $25 for them to ship it. I have to ship the other back at my expense. I would also have to agree to a 2 year commitment. Does this sound right? Is there anything that can be done to avoid the charge or (especially) the agreement?

 

[KAB]

I have a standard 2nd receiver. I called customer service and asked if I could exchange this receiver for a standard DVR receiver. The CSR told me it would cost $25 for them to ship it. I have to ship the other back at my expense. I would also have to agree to a 2 year commitment. Does this sound right? Is there anything that can be done to avoid the charge or (especially) the agreement?

Yes, it all sounds right and is status quo.

 

[KE4EST]

Sounds right via their web site too.

 

[Laddyboy]

If you don't want the new commitment, look for a 508 on ebay. Just be sure to get the smart card number and receiver number from the seller and check with E* to be sure the receiver can be activated prior to actually purchasing. I shipped something about the size and weight of a receiver the other day via UPS and the shipping was around $7 iirc.

 

[CharlesH]

Thanks! 24 months seems long for just swapping a standard receiver for a standard dvr.