Hello all. I just joined the forum and need some advice. I recently ordered ESPN Gameplan through my remote. Well, I sit down to watch games yesterday and they come through fine on the receiver I ordered the package with. Unfortunately, the package did not come through on my other two receivers. I called D* and finally got through to someone (their automated system is the worst!). The guy seemed helpful enough, but he had me on hold for the better part of 25 minutes. He finally comes back to tell me he talked to someone in "billing," and they informed him that because I ordered Gameplan through my remote, I couldn't get it on all my receivers. He said if I had called D* instead of using my remote, the package would have come through on all three of my receivers.
Needless to say, I was NOT HAPPY. Has anyone ever heard of this? Is this some loophole I should have investigated before ordering? Can I do anything to fix this? Your thoughts and input would be greatly appreciated.
