Equipment Obsolete meesage

[ethanlerma]

I don't think it would work on old Legacy stuff but I could be wrong

The Wally is able to use a Legacy signal. It would be limited to one tuner however.

got new equipment and purchased a Wally and hooked it up to where my 311 was and now can't get a signal. Do i need to change to a different LNB on my dish for the Wally or should it work with how the 311 was set up? ?

What message are you getting, exactly? If you haven't done so already, a check switch needs to be performed so that the Wally detects the LNB/Switch you are using. This is done in the Diagnostics menu (Home x 3) under the Dish information section on the left. The option is called test installation.

 

[Sqrrl24]

What kind of LNB setup do you have? Is it Legacy (the real old stuff) or Dish Pro? I don't think it would work on old Legacy stuff but I could be wrong
When I switched out a 311 to a Wally for my relative I had a DishProPlus Twin LNB set up. The Wally accepted that and I added a DishPro Single for HD

It says dp plus digital LNBF

 

[Mr Tony]

The Wally is able to use a Legacy signal. It would be limited to one tuner however.

I stand corrected

 

[Sqrrl24]

The Wally is able to use a Legacy signal. It would be limited to one tuner however.


What message are you getting, exactly? If you haven't done so already, a check switch needs to be performed so that the Wally detects the LNB/Switch you are using. This is done in the Diagnostics menu (Home x 3) under the Dish information section on the left. The option is called test installation.

it did that and it said test failed

 

[HipKat]

got new equipment and purchased a Wally and hooked it up to where my 311 was and now can't get a signal. Do i need to change to a different LNB on my dish for the Wally or should it work with how the 311 was set up? ?

If you have a Dish Pro LNBF, it's possibly the LNBF or something is connected wrong. You know, Dish is doing these upgrades for free, which means a tech coming out and giving you the newest Dish/LNB and making sure it works correctly - for free.
Did I say they do this for free?

 

[navychop]

Surely the tech gets paid.

 

[HipKat]

Surely the tech gets paid.

Well yeah, but not by the customers

 

[Jim5506]

Well yeah, but not by the customers

Customer pays by maintaining his subscription to Dish.