Got my waivers from Honolulu with dish, if you got pbs national they will return if dish ever provides distant network.
If you cancelled dish back 2005 and switch to directv. Then you comeback to dish, you are a brand new customer. Then you have to requalify. My receiver is residential not rv, what I did not understand when talking to dish representative about distant. That your residential account could receive locals through the dish rv department.
If only it were that easy but that is just completely wrong. Iceberg gave the answer, PBS had nothing do to with Distants, at that time anyone could get it, it was an A La Carte choice even if your PBS was available. But then when more local PBS channels were being picked up you couldn't order it anymore, but could keep it Grandfathered. Even if you did not qualify for Distants, even if you were a Yankee Fan, even if you were left handed, you could at one time get the national PBS.
DISH has no, none, nada waivers for Distants associated with them anymore. Since all requests for waivers now must be submitted from your carrier, not from you, that means DISH would have to submit new requests, which any sane person knows 99.% would be denied. That isn't even taking into account by law DISH and DIRECT can't give distants if your locals are available, even if you can't get them with an antenna. So that would leave an affiliate issuing a waiver to someone that otherwise would/could be watching them and letting them watch some other affiliate. In today's world not going to happen enough to even think about.
I know a CSR told you/agreed with you about this story, but that's all it is.