Yes Navychop you are right, Guam residents are also US Citizens. But you also said it "it depends where you live". And Puerto Rico is within the footprint of Echostar 15, Guam is not, neither Alsaka, Hawaii or the western part of CONUS. Puerto Rico has the stongest signal for this satellite, better than any other place in the USA. Also within the specifications of the FCC Dish submitted, it explained that the bird was design for CONUS and Puerto Rico. I think that what dbs2000 is trying to say is that Dish is giving us Puerto Rico residents dumb excuses, as always, this is just standard operating procedure from Dish toward us here on the island. In reality there is no real reason not to give us some space on that sat and give us what we are already paying for. Is either that or give some kind of credit. That is how they are treating us as second class citizens by not taking this into consideration before making changes. The other difference between Guam and Puerto Rico residents is that Dish is doing business here since 1997 and also we have 4.5 million residents between Puerto Rico and USVI. But I guess for Dish this are small differences. Ah!!! and also remembered: We can see all HD channels on our lineup is just that Dish does not activate them, there are all red and when you try and change to some of those red channels it tells you to call to subscribe but guess what we can not because ????????? NOBODY after ALL this YEARS KNOWS WHY. Now I hope you understand where we come from when we here in Puerto Rico and USVI express our frustrations. Their is no logic to this and nobody is willing to give a reasonable explanation but still they are willing to take the money. Dish has more costumers here in Puerto Rico/USVI per square inch than any other part of the US, our area is aprox 100 x 35 miles and Dish has 250,000 subscribers here alone; that's 71.5 costumers per square mile. Now think about that, bet you can drive a few miles without seeing any Dish antennas in you area but for sure there is no way you are going to miss seeing 71.5 4 foot antennas per sq. mile driving around here. This are real numbers expressed by Dish to local retailers here on the island and this are beginning of the year numbers.
PS. My signal from Echostar 15 is between 72 and 90 depending the TP. Still think the sat is not design to cover Puerto Rico?