My 942 installation has taken from August until October, and still isn't finished. I won't go into ALL of the gory details, but they have now been to my home 6 times, and I just won't have them back again.
The last guy they sent was scared of heights, so I went on the roof (single story 4/12 pitch) to reposition my D500, and let him install the switch. He also kept insisting to use the wrong side of the LNB, and we couldn't get a signal for 2 hours until I finally talked him into letting me try the other side of the LNB.
I thought that everything was finally OK after the last visit (to bury the cable & get better signal from the Superdish in the yard), but over time I started losing my locals randomly, and without warning, sometimes one TV would go out when I started using the other.
A call to customer service deduced that there was no power inserter installed for my DPP44 switch. I refused to let them come again, and after consultation with the Executive Office they have now shipped me one which I am going to install myself.
First - I have a 942 with a Superdish in the yard (for 110, 119, & 121), and a Dish 500 on the house (for Voom @ 61.5). there is a DPP44 installed on the exterior wall of the home.
The D500 coax is going into port 3 of the DPP44, with ports 1,2, & 4 coming from the Superdish. The 2 lines out go into the home, where they go through a surge protector, and then to my receiver. The check switch verifies - port 1 (119), port 2 (110), port 3 (61.5), and port 4 (121).
I now have the switch, and need some guidance about installation. I understand it needs to go into port 1 of the switch.
1) Does it matter WHERE it's inserted into the port 1 line? Do you have recommendations? Outside would be difficult to get power to the inserter, prefer in the house.
2) Is there a quick & easy way to determine which line to the receiver IS the port 1 line?
3) Do you have any other advice or guidance concerning my setup?
I'm quite capable of home construction, wiring, etc., and have done my own home theater setup and wiring, but have little in depth knowledge of satellite installs & equipment.
I wanted to let the "experts" do it, but in this case Dishes contractor "Express Marketing", is either incapable or unwilling to get this job done properly. They are so busy doing new installs of unhappy cable customers in the Hurricane Katrina area that they appear to be hiring people off of the street to do their work.
The guy who was afraid of climbing a ladder was a really nice guy, but he was a heavy equipment operator from Chicago who told me he was here in Louisiana doing satellite installs because he could do 7 per day at $100 each. He didn't really have a clue what he was doing, and kept calling for help, which also kept turning out to be wrong info. The previous installer was a college student from Atlanta doing the same thing.
Thanx in advance for your kind replies.
The last guy they sent was scared of heights, so I went on the roof (single story 4/12 pitch) to reposition my D500, and let him install the switch. He also kept insisting to use the wrong side of the LNB, and we couldn't get a signal for 2 hours until I finally talked him into letting me try the other side of the LNB.
I thought that everything was finally OK after the last visit (to bury the cable & get better signal from the Superdish in the yard), but over time I started losing my locals randomly, and without warning, sometimes one TV would go out when I started using the other.
A call to customer service deduced that there was no power inserter installed for my DPP44 switch. I refused to let them come again, and after consultation with the Executive Office they have now shipped me one which I am going to install myself.
First - I have a 942 with a Superdish in the yard (for 110, 119, & 121), and a Dish 500 on the house (for Voom @ 61.5). there is a DPP44 installed on the exterior wall of the home.
The D500 coax is going into port 3 of the DPP44, with ports 1,2, & 4 coming from the Superdish. The 2 lines out go into the home, where they go through a surge protector, and then to my receiver. The check switch verifies - port 1 (119), port 2 (110), port 3 (61.5), and port 4 (121).
I now have the switch, and need some guidance about installation. I understand it needs to go into port 1 of the switch.
1) Does it matter WHERE it's inserted into the port 1 line? Do you have recommendations? Outside would be difficult to get power to the inserter, prefer in the house.
2) Is there a quick & easy way to determine which line to the receiver IS the port 1 line?
3) Do you have any other advice or guidance concerning my setup?
I'm quite capable of home construction, wiring, etc., and have done my own home theater setup and wiring, but have little in depth knowledge of satellite installs & equipment.
I wanted to let the "experts" do it, but in this case Dishes contractor "Express Marketing", is either incapable or unwilling to get this job done properly. They are so busy doing new installs of unhappy cable customers in the Hurricane Katrina area that they appear to be hiring people off of the street to do their work.
The guy who was afraid of climbing a ladder was a really nice guy, but he was a heavy equipment operator from Chicago who told me he was here in Louisiana doing satellite installs because he could do 7 per day at $100 each. He didn't really have a clue what he was doing, and kept calling for help, which also kept turning out to be wrong info. The previous installer was a college student from Atlanta doing the same thing.
Thanx in advance for your kind replies.
