Ha. My claim to fame was accidentally calling out Bernie Han. Infront of Bernie Han. I got yelled at, by my entire management team, and just about every single on of their bosses up to the gentleman just below Han. My outlook went nuts(when emails came in they stacked on top of one another at a slight angle) and filled up my entire computer screen. Went to lunch, to avoid being fired, and let them cool off. It worked. They talked to me later and said they had been working on that for two years, and we're trying to make progress. Less than two months later, every change we had been asking for and then some had been made. Best person Dish has... Bernie Han. Quite possibly the only person that cares, truly cares, how the employee feels and gets along.