Do remote typically have a 1-year warranty?

[DishInstallAdam]

Remote seems to be dead, not even a battery issue.

 

[Bobby]

PM one of the DIRT members and they will send you a new one.

 

[DishInstallAdam]

In another instance the customers dog got ahold of a 20.1 IR, Are those $19.99 to replace?

 

[boba]

In another instance the customers dog got ahold of a 20.1 IR, Are those $19.99 to replace?

Put your customer in touch with DIRT they may get a freebie.

 

[MattG@DISH]

In another instance the customers dog got ahold of a 20.1 IR, Are those $19.99 to replace?

The dog getting the remote is considered customer damage, so there is a charge to replace it ($20 most likely).

My dog had gotten a hold of my remote awhile back too. Luckily I don't use my TV2 remote for my 922, so I programmed that one at TV1 instead

 

[Dishman1978]

In another instance the customers dog got ahold of a 20.1 IR, Are those $19.99 to replace?

"I don't get it, the batteries just wont hold a charge. Wait where did these holes come from?"