DN Retention Specialist offer...

[jwgreen68]

I've not once called retention, I just look Online ,Under "MY Offers" and Got $10 off for 12 months ,as well as $20 Credit for 3 months. Just for doing nothing.
I've just got a 211k installed for $25 as well.
D* can keep it Offer,and its equipment.

:up:up

 

[Hemi 6.1]

I think jwgreen68 just looks for ways to harrass people. Here is a response I got from him on mentioning that people may be to get credit on their bill for an ice storm that hit a couple months back.

I was without power for 2 days due to the ice storm. But, I don't see how that is Dishs' problem. Their equipment was here and everything was in good working order. It's not their fault that I didn't have electricity to be able to use it!

I have some food that I couldn't eat because I didn't have electricity for my stove to cook it. Maybe I should ask Oscar Meyer and Green Giant for some credit?

I, like you was just letting people know that it might be a posibility to get help on their monthly bill. (BTW I went 12 days without power). I am glad Dish cut you a deal, good for you.

Maybe You should stop thinking you should get something for nothing on everything you post. You are not owed a thing. I would love to see why you felt E* needs to discount your bill because of weather.

 

[jwgreen68]

I think jwgreen68 just looks for ways to harrass people. Here is a response I got from him on mentioning that people may be to get credit on their bill for an ice storm that hit a couple months back.

I was without power for 2 days due to the ice storm. But, I don't see how that is Dishs' problem. Their equipment was here and everything was in good working order. It's not their fault that I didn't have electricity to be able to use it!

I have some food that I couldn't eat because I didn't have electricity for my stove to cook it. Maybe I should ask Oscar Meyer and Green Giant for some credit?

I, like you was just letting people know that it might be a posibility to get help on their monthly bill. (BTW I went 12 days without power). I am glad Dish cut you a deal, good for you.

And it's freeloaders like you, that cause the service to go up for the rest of us. If you can't afford the programming, for whatever reason, then drop it and move on. Some things in life, like the ice storm, just happen. It's not E* fault. Address your complaint to God. And don't put me down, your first post here, was to inform everyone that they could pressure E* and Directv and get something for free. And it looks like you haven't posted again till now. Do us all a favor and go troll somewhere else. There's a world full of problems out there just waiting on your wonderful insight.

 

[azdevil]

If I had been the Retention Specialist, you would have been told "Goodbye!" "Don't let the door hit you in the A$$ on the way out".

That's what D* told me 30 months ago after being a customer for 10 years. So I went to E* and they gave me many great deals....and now i'm going back to D* and they're finally giving me great deals....and E* gave me an extra free month so I can compare them to D*....ummm, ok.:up

And next month I'm gonna by a truck and tell them a dealer in Missouri is giving me the same one for $5k less. So expect your sat bills and the price of your next Ford F150 to go up because of me. It's called the art of making a deal. I have it and you don't.

 

[jwgreen68]

That's what D* told me 30 months ago after being a customer for 10 years. So I went to E* and they gave me many great deals....and now i'm going back to D* and they're finally giving me great deals....and E* gave me an extra free month so I can compare them to D*....ummm, ok.:up

And next month I'm gonna by a truck and tell them a dealer in Missouri is giving me the same one for $5k less. So expect your sat bills and the price of your next Ford F150 to go up because of me. It's called the art of making a deal. I have it and you don't.

First off, I wouldn't buy a piece of crap Ford. If you have to lie about it in this day and age to get a deal, then that's pathetic. Car dealers practically beg you to buy now and offer many incentives. If you would bother to read previous posts, then you would have saw that it costs E* over $700 per new sub. It's very doubtful that they break even in your 24 month agreement. There's nothing wrong with trying to get the best deal available, but using one service as leverage against the other is wrong.

 

[Hemi 6.1]

And next month I'm gonna by a truck and tell them a dealer in Missouri is giving me the same one for $5k less.

They will tell you to Bring Proof. They aren't going to discount 5K because you claim someone else will. I would tell you go buy it there then. And you'll be back

 

[azdevil]

First off, I wouldn't buy a piece of crap Ford. If you have to lie about it in this day and age to get a deal, then that's pathetic. Car dealers practically beg you to buy now and offer many incentives. If you would bother to read previous posts, then you would have saw that it costs E* over $700 per new sub. It's very doubtful that they break even in your 24 month agreement. There's nothing wrong with trying to get the best deal available, but using one service as leverage against the other is wrong.

I have a hybrid car. I was being hypothetical and sarcastic. Using them for leverage against each other is wrong to whom, you? It obviously works for the 2 companies and for the subs getting the deals.

Don't cry for E* because it cost them $700. Your bill is high for one reason...all these companies are run by greedy bastards. Not too many businesses are making a profit in this economy. Charlie's doing ok though, isn't he? Why don't you send him gratuity on your next bill for the great job he's doing.

 

[Hemi 6.1]

I have a hybrid car. I was being hypothetical and sarcastic. Using them for leverage against each other is wrong to whom, you? It obviously works for the 2 companies and for the subs getting the deals.

Don't cry for E* because it cost them $700. Your bill is high for one reason...all these companies are run by greedy bastards. Not too many businesses are making a profit in this economy. Charlie's doing ok though, isn't he? Why don't you send him gratuity on your next bill for the great job he's doing.

The thing of it is , You chose this service because you agreed to the terms and agreement and the Price. You didn't have to in the first place remember.

 

[Hemi 6.1]

First off, I wouldn't buy a piece of crap Ford. .

Ha thats Funny.

 

[theoak]

"The squeaky wheel gets the grease."

I see nothing wrong with people complaining about the weather, their dog, whatever ...

If Dish wants to offer them a deal ... go for it ... if Dish wants to say no go ... they can do that too.

I see nothing wrong with haggling a deal even after a contract is signed.

If people threaten to leave, Dish can simply charge them the early termination fee and call it good ... as per the contract ... it works both ways ...

 

[tawhite]

First off, I wouldn't buy a piece of crap Ford. If you have to lie about it in this day and age to get a deal, then that's pathetic. Car dealers practically beg you to buy now and offer many incentives. If you would bother to read previous posts, then you would have saw that it costs E* over $700 per new sub. It's very doubtful that they break even in your 24 month agreement. There's nothing wrong with trying to get the best deal available, but using one service as leverage against the other is wrong.

Looks like your knowledge about Dish's business plan ranks right up there with you knowledge about vehicles.

Seriously though, you really think they are set up to loose money over a 24 month agreement? Charlie didn't get rich by being that stupid!

 

[jwgreen68]

Looks like your knowledge about Dish's business plan ranks right up there with you knowledge about vehicles.

Seriously though, you really think they are set up to loose money over a 24 month agreement? Charlie didn't get rich by being that stupid!

So, are you saying that Scott G. is stupid? Because I quoted what he said:


"When calling retention some folks might get a good deal to stay while others might be given the number to call DirecTV.

No retention offer is going to be the same.

It is all based on a number of factors. Did you know it cost Dish Network over $700 for each new customer they sign up and it takes years for them to recover that startup cost from a customer.

So don't expect to call retention and expect to get a great deal, while it may happen chances are it might not."

 

[Islandguy43]

If you would bother to read previous posts, then you would have saw that it costs E* over $700 per new sub. It's very doubtful that they break even in your 24 month agreement.

So where exactly is the evidence it costs E* over $700 per new sub??? Did that info come from the one of the talking heads from Charlie's Dish PR Dept? If that is case, then DN installers must be very well compensated for an install job; and to hear them talk, it seems to be far from the truth. And even if it does cost DN that much to get a new sub, are all us long time subs suppose to feel sorry for them and just constantly hand them over more $$$, each month?

Its called competition, and DN, Direct, Cable and Telecoms are all battling for the same pot. If DN takes care of their subs and doesn't nickel and dime them all the time, the majority will stay and be loyal.

However, when DN talks out of both sides of their mouth, about rising programing costs; and that new services will be available "soon" which in some cases have become years; why shouldn't a sub look at other providers offers,for the same or even more programing at lower costs?

If they take care of their current subs and give them what they want, and stop trying to squeeze them for every last cent of their entertainment dollar out of our pockets, we will be loyal long time subscribers. I for one, am completely sick and tired of the constant DN commericals inserted during regular programing that us current subs must listen too. Hell, we are already subs and I am not interested in their $9.95 for six month offerrings. Give us the new HD and RSN's we want. Give us good customer service and fair market prices and we will be loyal customers.

 

[Hemi 6.1]

So where exactly is the evidence it costs E* over $700 per new sub???

If they take care of their current subs and give them what they want, and stop trying to squeeze them for every last cent of their entertainment dollar out of our pockets, we will be loyal long time subscribers. .

I don't know exact figures , But I can tell you I have Over $1000 easy in E* equipment for less then $200 . I would bet as well E* barely makes any money off a New customer for the first Year If any money. Remember Satellites COST BILLIONS. Thats why they have 2 year agreement like just about everyother company does.

I pay about $150 per month Thats about $1800 per year. At most they made $800 profit in my first year And I highly doubt that!
But I bet there's more customers with $1000 in HD equipment that only Pay maybe $100 per month or less. E* isn't going to profit much from those customers at all the first year.
I look at it this way If your a $30 per month customer for 5 years thats only $1800. They made more off me in 1 year then an HD Absolute,HD Bronze,Dish Family,Classic 100 subscriber in 5 years time.
Why do you feel they should give anything for free.? They gave you free equipment and Most likly an optional Promotion of somesort each year.? Its just like EVERYTHING you get more out of something when you put more in. My 24 month commit with AEP, HD platinum,all my equipment, is worth more then the guy with 10 years of service With E* under a $30 per month package.

 

[WiCkeDuDe]

Ive heard that too that it takes years to break even on a new customer. $700 to install? I buy that, especially if the customer is getting HD DVR receivers. I can attest that the DNS tech gets paid just a few hours at hourly wage to install it so there isnt much cost there. But I refuse to believe they can lose money on a 24 month contract. Why would they do it then? Charlie is not in the business to lose money. If they lost 100,000 subs this quarter and a fair share of them were new subs then they never made a profit on them. But they still gained revenue with losing these subs? That does not add up. Sorry IMO the near break even at 24 months story is not true.

 

[Hemi 6.1]

I would say they break even if not make a little profit the first year. The 2nd year is all profit. Thats why everytime they lease you a new Receiver ,you have to commit 24 months. That covers receiver cost, otherwise yea you can pay full price and buy your Own receiver. That doesn't require 24 month commitment.



Most of you seem to forget, you barely paid a dime for your equipment.
Nextime Pay $855 for 2 722k's
$100+ for your 1000.4 or 1000.2 Dish
$50-100 for your wiring, install it all yourself.
Then complain about what E* doesn't give you.
Untill then They don't owe anyone jack!

 

[tawhite]

So, are you saying that Scott G. is stupid? Because I quoted what he said:


"When calling retention some folks might get a good deal to stay while others might be given the number to call DirecTV.

No retention offer is going to be the same.

It is all based on a number of factors. Did you know it cost Dish Network over $700 for each new customer they sign up and it takes years for them to recover that startup cost from a customer.

So don't expect to call retention and expect to get a great deal, while it may happen chances are it might not."

I don't believe I called anybody any names, re-read my post if necessary.

 

[KAB]

I don't believe I called anybody any names, re-read my post if necessary.

You didn't.

 

[mviewer]

And it's freeloaders like you, that cause the service to go up for the rest of us. If you can't afford the programming, for whatever reason, then drop it and move on. Some things in life, like the ice storm, just happen. It's not E* fault. Address your complaint to God. And don't put me down, your first post here, was to inform everyone that they could pressure E* and Directv and get something for free. And it looks like you haven't posted again till now. Do us all a favor and go troll somewhere else. There's a world full of problems out there just waiting on your wonderful insight.

I am sorry I don't have time like you to post to every thread. If you actually read my post on the Ice Storm I was trying to give kudos to Dish for helping out, EVEN THOUGH THEY DIDN'T HAVE TO. If they had said no we can't do that I would have understood. I think E* is big enough that you don't have to defend it. I and the originator of this post were simply relaying personal experience with Dish. Its one thing to disagree with someone, and its another to treat someone like an idiot. I apologize for calling attention to your post, you are right there, maybe I should have just said that its nice that Dish did what it could to retain a customer.

HEMI 6.1 I don't feel E* owed me anything. I ran up quite a few unexpected expenses due to the Ice Storm and I heard Dish thought I might credit the bill which they did. Actually they did much better than ATT which actually lost service based on some cost cutting decisions they had made. All the other wireless carriers stayed up. Ok sorry guys back to our scheduled programming.

 

[MTDoiT]

. . . If they take care of their current subs and give them what they want, and stop trying to squeeze them for every last cent of their entertainment dollar out of our pockets, we will be loyal long time subscribers. I for one, am completely sick and tired of the constant DN commericals inserted during regular programing that us current subs must listen too. Hell, we are already subs and I am not interested in their $9.95 for six month offerrings. Give us the new HD and RSN's we want. Give us good customer service and fair market prices and we will be loyal customers.

:up:up:up