DISH's second quarter number posted and they lost 281,000 subs

Who turned it personal, your the one that does that. All you do on here is bitch, moan and argue no matter what the topic is, if someone is left, you'll be right just to be contrary.
Again still talking about me and not the topic.
Like usual.

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As far as Refer a friend, and more base packs.
No that ship has sailed....

Dish needs something now that stands out other than channel Disputes.

That's going to be an extremely hard task.

But they need to definitely start adding more Networks in HD and 4K is coming great.

They need to get this NFL deal done, and they also need to find a better way of getting these deals done in a much more timely manner.

You can't be losing 300,000 a quarter and just shrug it off.
Unless you are trying to die.

That's 29 million dollars @ $89 ARPU lost to someone else.

That is not peanuts
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I disagree. In these days of people doing serious thinking about cutting the cord, anything that helps reduce cable/sat subscription costs has to help. But here's a list of things that Dish has already done to stand out:
1. Hopper 3 - this is a big deal since it is the single best DVR out there.
2. Flex Packs - plans that can save folks some money to see the channels they want. Not quite al a carte but a step closer.
3. 4K from the receiver instead of needing an additional box
4. Incorporating Netflix into the mix

As to networks in HD, well we can all pick some obscure channel that isn't, but from my POV the only things missing in HD are some of the premium channel. 4K for all the yammering here and other places, is still a bit away in really meaningful ways. D* has one channel I think and probably some 4K VOD and Dish has some 4K VOD and for those that are willing to subscribe, more 4K from Netflix.

While personally I could care less if NFL comes back to Dish I know others really do want it. So by season time, that ought to be a done deal and I think it will be.

BTW, I would argue your math. You assume those 300,000 losses were at or above the ARPU without any evidence that is true. Could just as well be low end subs too.


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I disagree. In these days of people doing serious thinking about cutting the cord, anything that helps reduce cable/sat subscription costs has to help. But here's a list of things that Dish has already done to stand out:
1. Hopper 3 - this is a big deal since it is the single best DVR out there.
2. Flex Packs - plans that can save folks some money to see the channels they want. Not quite al a carte but a step closer.
3. 4K from the receiver instead of needing an additional box
4. Incorporating Netflix into the mix

As to networks in HD, well we can all pick some obscure channel that isn't, but from my POV the only things missing in HD are some of the premium channel. 4K for all the yammering here and other places, is still a bit away in really meaningful ways. D* has one channel I think and probably some 4K VOD and Dish has some 4K VOD and for those that are willing to subscribe, more 4K from Netflix.

While personally I could care less if NFL comes back to Dish I know others really do want it. So by season time, that ought to be a done deal and I think it will be.

BTW, I would argue your math. You assume those 300,000 losses were at or above the ARPU without any evidence that is true. Could just as well be low end subs too.


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And that's your right.

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I would consider me a stable customer. Had DISH going on 20 years next January and three accounts. All on auto pay and my credit karma score this morning was 831. Why do you think I get discounts and promos so easy?


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And there it turns personal.
Nothing personal about it. I was pointing out that your statement is invalid as a blanket statement because it applies to you, but not everyone.

In the end, we're both probably right. Dish does many things that irks customers and doesn't leave them with a good feeling about their experience (remember when the Dish Audit team was actively on their witch hunt?)

These things get magnified by the fact that they can't hide them behind a monopoly with Sunday Ticket or bundle their services with AT&T, which both help with keeping customers and gives them more revenue streams to take more hits on carriage agreements without having to pass all those hits on to the customers or get into as many disputes.
 
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The Flex package and all the add on's are set to go live on Aug 4 and supposedly will be advertised heavily.

And a side note, the Refer a Friend is going to $100 ($10 a month for 10 months) for both the new customer and the referrer.

Now that is what I was talking about! Cut those Fees a bit and you might start attracting more subs to DISH again.


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The Flex pack looks like it's going to be the new business model, which is a start in the right direction toward ala carte. Bring back a pick-em option (say, 5 channels from a list for $10) as another add-on, and then we've got something.
 
The Flex pack looks like it's going to be the new business model, which is a start in the right direction toward ala carte. Bring back a pick-em option (say, 5 channels from a list for $10) as another add-on, and then we've got something.

Amen Brother, Amen!


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Dish cares about profitable customers,and doesn't mind losing the pests and deadbeats. It is not a bad thing to lose customers who are always demanding monthly credits or don't pay their bills.
 
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A game changing strategy would be stop pissing off customers with these channel dishputes that don't save anyone money but Charlie.

By not giving in to each conglomerate every time a contract comes up, they HAVE held down costs.
Lots of 2+ yr stints with no price changes while the other providers had increases every year.

You'd rather they agree to the inflated demands and rise process every 3-4 months?
That's the alternative for now, until the rules are changed.
 
And even with the biggest loss ever, the financials are still good. While having a high number of subscribers is necessary to achieving critical mass, I'm not necessarily a believer that a business needs the most number of subscribers to be financially successful. Ergen has always made clear he would rather do without customers who cost him money or are just playing the game of switching providers, etc.

This may be a further shedding of those cheapskates who keep calling for more freebies and or can't do without WGNA. What's left are a loyal, higher paying, higher quality, "in it for the long-term" subscriber who tolerates even the high amount of fees (well, all the MVPD's have high amount of fees) because they feel what the get in return is worth it: technology like the H3; generally lower prices; good upgrade deals, and may even approve of losing channels if it means minimizing doubtless increases in programming (much of that is built into the agreements with the content providers: annual increases to Dish who pass it along to us).

I suppose the thinking is whiners are welcome to go to, in general, more expensive MVPD's, with good, but not as good tech like the H3 because people demand a lot for a little monthly subscription and want a channel no matter the price, it seems: Ergen has always held the exit door open for them, and maybe he isn't entirely wrong.

So, as in quarters past, not necessarily bad news when the financials still look good. It's unorthodox, and so is Charlie Ergen, but, ironically, hasn't really hurt Dish financially.
 
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Dish cares about profitable customers,and doesn't mind losing the pests and deadbeats. It is not a bad thing to lose customers who are always demanding monthly credits or don't pay their bills.

There is no evidence that is who they are losing.
 
The fact that the financials remained the same while losing that many subs is the evidence.
That is a reasonable assumption. Possibly the ones sticking around are like me and have found that the Hopper/SuperJoey/Joey series are just superb and have enough programming to keep the dvr as busy as it needs to be. Even with the low base subscription I have, I am very far behind in many series. But the low cost of the base package allows me to have all the premiums I want and still keep the bill under $100.

Cable around here is Mediacom and while they aren't horrible they aren't as good as Dish (or Direct for that matter). Their promo, non-contract pricing is actually very good and Premiums are a hit or miss as you have to wait for a special that usually lasts a year but is not promoted nor even mentioned unless you call and ask. And if you have them, either their Tivo powered Pace unit or an actual Tivo are the only way to go as their other equipment is pure crap.

Direct at the moment has nothing to entice me to switch to them. It would cost more after the promo period and their equipment is not up to snuff IMO.

Programming from whichever source is easy for me as the channels I watch are offered by everybody.

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Dish cares about profitable customers,and doesn't mind losing the pests and deadbeats. It is not a bad thing to lose customers who are always demanding monthly credits or don't pay their bills.

Who said it was only bad customers that left.

The sad fact of the matter are a lot of Dish loyal customers are the ones paying just the bare bones minimum packages.

The good customers who get the the higher packages are the ones getting buried with more and more fees

Tell me how they loose 200,000 subscribers yet make around the same profit as they did last year.
 
Tell me how they loose 200,000 subscribers yet make around the same profit as they did last year.
Lose some non-profitable customers + don't add many new customers that in the short term lose them money with new customer deals and acquisition costs = profit remains intact
 
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