Dish Smart Card Swap

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    We are very aware that there have been system issues the past few days. In troubleshooting the system, it has been determined that the issue is at our provider and is hardware related. As of 12:05 PM ET our provider has moved us to a new server.

    Things seem to be running better on this new server. However in trying to diagnose the issue (before finding out it was a hardware issue) we made some system changes which we need to undo. So if you find any issues or errors please let us know in the Operations Center Forum.

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"I then asked if Dish was going to send me a new card for this newly installed receiver (which has an old style card). She said no, that the receiver automatically will tell the main computer if it needs a new card."


(Dish Prophecy #8:13)
 
I got a 301 and no new card was sent for it yet. I know a few other people that have 3700, 311, no cards sent for those either. I thought those were the first to get sent new cards.
 
Why doesn't someone open up a poll to see how many people do and don't have new cards. I don't have them and as long as my receivers work I do not care!
 
They usually ship by programming, internationals first, then adult channels. People with the lowest American package should get cards last, but I can assure you it is not done like that this time......And alot of cards are not reaching their destination by post. They did not say they would complete the swap by end of November. They said they would not activate receivers after November 30th if they did not have the new card.
 
"They did not say they would complete the swap by end of November. They said they would not activate receivers after November 30th if they did not have the new card."

Thanks, good information.
 

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