DISH Network Retailer Chat Recap - "Hopper Special" - 2/16/2012

I guess I'll be stuck upgrading no matter what though. Our 722k has an ongoing odd problem where I get a "Partial Signal Loss" and the only fix is to reset the receiver. It happens multiple times a week and DISH doesn't have a clue why.
 
So where is the savings?

They are now charging a $4 whole home DVR Fee, and $7 for the first Joey Unit.

So if you have a 722/222 Setup, and switch to a Hopper/Joey/Joey/Joey type setup, your fees now increase $11 and your giving up 1 tuner.

Less Tuners, more monthly Fees. Looks like a good deal to me.
 
Damn.

No mention of the actual power consumption.

I pay blood money for electricity and suspect I might be able to offset joey fees since it must use much less power than the hopper.

I would think your right, with no LNBs to power, no hard drive, and no need for local timers the Joeys should be able to pretty much completely power down when idle.
 
So where is the savings?

They are now charging a $4 whole home DVR Fee, and $7 for the first Joey Unit.

So if you have a 722/222 Setup, and switch to a Hopper/Joey/Joey/Joey type setup, your fees now increase $11 and your giving up 1 tuner.

Less Tuners, more monthly Fees. Looks like a good deal to me.

Tell us how you really feel Claude! :)
 
When I cover the retailer chats, I try never to mention the A B and C customer thing as its something behind the scenes that a customer should not worry about. Telling them about this grading system (which is based on numerous favtors) should not be mentioned because it upsets folks as all of us think we are A grade customers when by whatever system DISH uses says we are not.

For me I would say for everyone if you want to upgrade expect to pay $100 to do it. Some lucky folks may qualify as an A customer and those folks will get it done for free, but A customers are very far and few between.

Is $100 fair? I would say yes as not only are you getting the newest state of the art hardware, but you have to have you current wiring in your house reworked so that it works with the MoCA setup that the Hopper and Joey uses. I know when you go to work in the morning you want to get paid for your work, we these techs that go out to do these upgrades like to get paid too.... so again I consider $100 fair for what your getting.

Thats my feeling on it.

scott i agree with you 100% and that wasnt direct at you but at dish and i appreciate everything you do for us and this site.this is best site going and most accurate info here than anywhere else and proud pub member and i so appreciate all you and your admins do here :)
 
No the first Joey is $7 a month as are each additional Joey.

So if you don't mind paying the extra cost for the second hopper you might as well get it instead of a Joey as the $7 monthly fee is the same. Here's hoping they fix the software soon to link two hoppers together. If one hopper fails you still have TV as well.
 
I wonder how much we should trust DISH with the term "SOON" when it comes to the software update to allow the hoppers to talk to each other....
 
That's a fair question, especially given the problems with the 922 and some of the things that just didn't happen with it.
The Hopper platform is the future of the company, look for them to move over so that all new installs get Hoppers and Joey's. They will get the Hopper system right... because they have to.
 
I'm like the majority of people here in that I feel a WHDVR fee should include 2 tv's in it. Charging that fee and then imposing additional fees for more than one one tv shows that Dish is just continuing it's "more fees=better" mentality. Someone could get three 211K's, pay the $40 dvr fee, add 1tb hdd's to each unit and have a makeshift 3 sat/3 ota tuner WHDVR. Just switch the hdd's from unit to unit. And that would be $14. Sure it isn't for everybody, but it saves $10 and you wouldn't need another account for a Tailgater. I was ready to switch from a 722K that feeds two hdtv's to a H/J if it was only the $10 fee. $4 extra isn't a lot to go from 1HD/1SD to 2 HD receivers. But $11? That isn't really worth it. I guess I'll go with an earlier plan of getting the ota tuner and a sling adaptor. I'll have four tuners and get HD to my second set through a pc that's connected to it.And everyone likes to compare Dish stb fees with cableco stb fees. Well when the sat companies allow "clear QAM' or "cablecard" solutions without full stb fees, then we can compare apples to apples.
 
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So it's cheaper for me to keep my 622 and 722. The picture posted earlier say 7.00 for each additional joey. That reads as one or more joeys have no fees. Such seems not to be the case.
 
The Hopper platform is the future of the company, look for them to move over so that all new installs get Hoppers and Joey's. They will get the Hopper system right... because they have to.

I don't disagree with this at all. I think they will get that functionality done at some point. But until then, for those that need/want a unified, shareable system with 2 Hoppers, there is no reason to upgrade now and plenty of reasons not to.

OTOH, if all you need is what the single Hopper with some Joeys brings to the table, well the phones open soon!! :)
 

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