Dish Network CEO says label as America’s worst company to work for is “ridiculous”
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Offer any one of the upper management pinheads a proposition. Start at any entry level position, tech/csr/etc. last 6 months. No special treatment, you're just a name and number. And live on that salary. If you happen to get fired along the way you don't go back to your manager job, your employment with dish is over.
Don't see that happening.
It's always easier to "dish" out the rules, but for goodness sakes those rules need not apply to them.
Don't see that happening.
It's always easier to "dish" out the rules, but for goodness sakes those rules need not apply to them.
Does anyone know when the internal survey being performed by Dish management will be completed? I'd like to know the results...
The results are in...Joe Clayton stated that he loves his job at Dish, so all his employees must feel the same way.
I'm pretty mad at dish right now over a big back charge. It's not related to my personal account & could have been prevented if they would have notified me before hand instead of letting me do the work, paying for it & then for reasons undetermined at this point, take it all back. I can promise them 1 thing without a doubt. If it can't be resolved & the funds given back, I will intentionally seek out & sell at the minimum 10 out of contract dish customers & switch them to Directv. 
What does your status as a subscriber have to do with employee satisfaction (or lack thereof) at DISH???I'm pretty mad at dish right now over a big back charge. It's not related to my personal account & could have been prevented if they would have notified me before hand instead of letting me do the work, paying for it & then for reasons undetermined at this point, take it all back. I can promise them 1 thing without a doubt. If it can't be resolved & the funds given back, I will intentionally seek out & sell at the minimum 10 out of contract dish customers & switch them to Directv.
When he says back charged he doesn't mean as a subscriber. He means as a retailer they will "back-charge" you for a job meaning not pay you for the work that you completed.
And then you wonder why DISH has so many business rules it's difficult to install a system without filling out everything in triplicate... If Charlie should have taught you one thing by now, it's that if you screw DISH, they're gonna pop a few Viagra and screw you harder, all morning and night, with no lube. It's also a CONSIDERABLY bad idea to further piss off a group of intelligent and already frustrated employees by making their lives more difficult; least of all when you want them to give you something.
It's not a partnership (I know what Charlie told you at Team Summit, he lied), retailers are bloody 1099 Independant Contractors; employees without benefits, who are treated about as well or better than actual employees. You're on the payroll, don't like it, quit. Do remember that the next time you call or e-mail in, the person you're talking to is probably in the same boat, so if you're treating them like they're fresh out of Burger King drive-thru, they'll probably tell you to go F yourself.
Star ratings, business rules, audit teams, claim denials...each and every single truly aggravating and yet necessary process at DISH were all caused by retailers or subscribers not paying for what they signed up to get, or installing the way they should; wanting something free, not wanting to do something properly or some other scam. Try to keep 14M people from taking you for a ride, or another several thousand retailers from trying the same and see if you can understand why DISH seems forever paranoid. DISH is a master at dealing with professional a*holes (making a few too).
If that's actually their attitude towards their customers, then there certainly is a problem.
