Oh yeah, you're right there with us. We had ATT Fixed Wireless, but nothing was fixed about it. Started out at 10 mb download and went to about 3 mb before we pulled the plug. At that point, I needed DISH to take any strain off the internet. Now, I actually value the DISH equipment and haven't seen a streaming service that I feel will be as solid as the Hopper/Joeys.
Yesterday it took me several power cycles to get picture back. Maybe a longer power outage like a minute or two?
Unfortunately that did not work in my case. I also tried selecting a channel from the guide and nothing. My tuner list said 0 of 0! Later that day if I just waited over a minute, I got a picture.Instead of going through all that just press channel up or down and you should see a picture.
I tried all buttons Scott. Home button, channel up/down, and channel buttons does nothing. Only buttons that work is DVR and Guide.Instead of going through all that just press channel up or down and you should see a picture.
In my case I provoked it by manually checking for a update. It rebooted as if updating but did not change software. That was the start of my situation. I am no longer checking for updates and just let it do its thing.
Josephinelcajon this is a Wireless Joey 4. There is no software update selection in the Tools menu.
Yes. But very similar problem. And you had removed the Plus box. The Plus box I think was my problem and not the hopper. I have never had a wireless Joey. Is there a reset to repair and start over?
In the WJ4 menu there is a reset to factory defaults selection. Don"t see reset to repair.
Any more suggestions for my issue? Additional info, the WJ4 performs normal the rest of the day. I shut her down and fire it back up and works as normal several times during the day. Issue only happens when I turn her on in the morning. So it is happening when it is shut down for a long period of time. Very strange
Sorry I am all out of ideas after power cycles reboots repairing last is replace
I can take a WAG.
Can you explain what WH is? My other WJ4 and two J4s work good. All three fire up when I turn them on in the morning.I can take a WAG.
Since your J4's work right, but your WJ4 worked for a few days before developing this cold-start (after-nightly-reboot?) issue, I am thinking "infant mortality". The J4's working right argues that this is not the H3.
Do WH's have to use the supplied access point? If not, I'd try unplugging that thing and see how your own network fares. I also think the WJ's have an Ethernet port, so you could plug in an Ethernet cable and see if that fixes it.
Argh! That was a typo. I meant Wireless Joey. Fixed.
OK, that argues it is not your access point either. It might be entertaining to swap the WJ's to see if the problem follows the new hardware.
OK good idea. I will swap the two WJ4s locations and see what happens in the morning. Thanks
Not the same equipment but I felt like my Hopper was stuck in a update like it was missing info or something. I hope we ALL get a good update soon.
Are you having a technician coming soon? I forgot.
