Since that graphic doesn't include C&I, I have to assume that somebody reloaded the page from an old backup or something. Unless they're going to get rid of C&I when Smithsonian comes back.
DISH is having a banner week.
- Thread starter M Sparks
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Just went to the website and noticed the Smithsonian channel was listed again!? what is going on here
They never changed that particular graphic. I posted that in the Smithsonian thread.
The one they changed says "$10 a month" or something like that.
As I keep saying, the website doesn't mean jack.
The only question I have is, what is "disinformation"? Would that be the same as "misinformation"?
-SNT
Maybe a lesson can be learned from all this, that when people read forums like this one, understand a lot of the information you get is not official, therefore if it turns out not true, don't take it personal. The benefit of reading this forum is you get more inside info before anyone else, whether it turns out true or not.
If you get frustrated as a result, don't read here, go back to be like the rest 95% of the people who happily enjoy their TV viewing without knowing what is happening behind the scene at all, until such time they see a big ad on TV anunouncing something new.
You can live happily ever after if you curb your curiosity.
If you get frustrated as a result, don't read here, go back to be like the rest 95% of the people who happily enjoy their TV viewing without knowing what is happening behind the scene at all, until such time they see a big ad on TV anunouncing something new.
You can live happily ever after if you curb your curiosity.
I don't see what this has to do with any of the things I posted. I guess I wouldn't have known about that New Years press release thing if I didn't read this board. But it WAS an official release.
And as far as waiting for Ciel-2...that was straight from Charlie's mouth. Admittedly, we probably read too much into it.
I don't think any of my complaints have anything to do with rumors. Just poor business practices. Increasing an already overpriced package by 25% without a real reason doesn't have anything to do with rumors. Failing to give new channels to the people you are making the highest profit off of doesn't have anything to do with rumors. Inability to communicate with your customers doesn't have anything to do with rumors. Removing channels, pocketing the savings, and STILL raising prices doesn't have anything to do with rumors.
:up:up
Spreading misinformation is still spreading lies if the "misinformation" is deliberately "leaked". The CSR's culpability depends on if they're aware that somewhere higher up the ladder there's a history of this trickling down "misinformation" that somehow always works to Dish's advantage.
Gee, I wonder why that is? Is it possible that all the confusion ultimately works to Dish's advantage?
and that takes Dish off the hook how? Justifying one wrong with someone else's wrong doesn't resolve anything - it only perpetuates lack of responsibility.
If you were like the 90% of the rest of the TV viewers, you would not have known who Charlie is, nor what that Ciel-2 is, and never noticed anything different, that was my point.
As such, a company is more likely to make their decisons based on how they impact the 90% of their subs, rather the other 10%.
Agreed.
However the number isn't 90%, but a GREAT number of subs or potential subs have not been making the DISH choice. All that leave or decide to get programming don't necessarily go to Directv but according to their numbers they understand what the 90% really want. I don't think DISH does.
In the last three quarters E* lost a net of 0.1% of its total sub count, most of them due to economic hardship but even if we consider all of them were like some of the members here who were pushed away because they felt Charlie had betrayed them, that is far from 10%.
I am no expert on what the growth numbers should be but I do know there should be a growth and not a net loss. I am pretty sure Directv didn't have a net loss.
DISH was blaming the economy for their 90% drop in subscriber growth last year about this time. Maybe it was, but I don't think you will ever see Charlie say "The reason our numbers are so bad is because we aren't giving our customers what they want."
I agree, but it should be interesting to see if E* posts a third straight quarter where they lost subscribers. With the loss of their resale agree with A&T, Verizon adding more than 100K FiOS TV subscribers per month during 4th quarter and AT&T adding more than 60K U-Verse subscribers per month, I get the feeling Dish Network will post losing more than 70K customers during the 4th quarter. While the economy is terrible shape, DirecTV appears to be moving forward while Dish Network is stuck in reverse. I cannot see how their confusing pricing and packaging can possibly put them back on the track.
AGAIN, knowing who Charlie is or what Ciel-2 is doesn't have anything to do with most of this.
Customers don't need to know who Charlie is to see that the TurboHD packages are insanely overpriced
Customers don't need to know what Ciel-2 is to see Fox News HD in red on their guide and wonder why they aren't getting it, even though they are paying $60 a month for basic HD.
In fact, in some cases, knowing less makes things worse. We know that Viacom channels are on the way, and even though we're being negative, we know there's probably more. But if you're a guy who doesn't know anything and sees his bill go up 25% and have no idea that you'll probably be getting more for your money in a month or two, you're even more steamed right now.
There's a guy who started a thread a few days ago...he had HD Absolute...called about Fox HD...was told to switch to Turbo Gold...called back because he lost the Platinum channels...had to add that (his bill has doubled at this point, for NO extra channels other than his RSN)...and he STILL doesn't have Fox News, because he's not willing to go up yet again.
Now, if he was one of us who keep up on all this junk, he wouldn't have fallen for it. But he was one of the 90%...and he's livid. I dismissed him at first for not reading the fine print, but this guy PERFECTLY explains exactly what is wrong with DISH right now.
It doesn't matter whether you track transponder changes in spreadsheets, or you think angels deliver the magic pictures from heaven. DISH treats everyone equally poorly. Incompetence is universal. THAT'S why I'm angry with them. Most of the issues didn't even affect me. (Hell, I WISH I wasn't getting Fox News HD. )
