DISH Introduces Flex Pack

will the loyalty dept. work with you and give the auto pay discount even if you still have credits going? what is their number?
That is exactly what they did for me. Call 1-888-496-1260 (This number is public knowledge. It is the same number that Dish prints in big bold numbers on the win-back offers they mail to former subscribers.)
 
Read post #498 that i posted, and that DIRT liked. After your credits are over I believe you would either have the Flex package at $34.99 or be offered the two year deal for $29.99. It is possible there is some twist I do not know after running out of credits that allows you to continue with no contract at $29.99. But for almost everyone it appears you need to sign the two year deal as is said just above in post #543 by DIRT. I can't say there are no exceptions but certainly that is what most need to do.
In post number 498, you were talking about qualifying for the price freeze, not the autopay credit. I think we are in agreement about the contract being required for the price freeze.

In post number 492, Randall W. clearly stated:
"No. Accounts eligible for Ebill/Autopay Offers do not require a contract."
 
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Well I switched to Flex today, with the install of a Hopper 3.

I need to make changes to my channel packs, the website and my account settings on the Hopper both seem broken, there are no packs listed and viewing proposed changes wants to delete locals. Aren't you supposed to be able to do this online?
 
Yeah, I noticed I couldn't change anything while the job was in process. The whole interface was grayed out.

Now, I can change from Flex to AT120/200/250 etc., add premiums, international and porn, but can't add any packs to flex. And any changes delete the locals pack.

I'll definitely wait a couple more days before I get worried about it.
 
I had got the FLEX pack put on my account before the debut of the pack was advertised nationally. I had existing promo credits on my account that won't end till November 15th. I can't make changes to my account without going through a DISH csr. They packs don't show up on my online account as an option . Now going through my receiver I can change things and when I did that ,I lost my locals. I had to go back and call the csr at DISH to reinstate them. So until my credits drop off , I can't even get the price freeze part of the deal . I am not fooling with it anymore till then.
 
Read post #498 that i posted, and that DIRT liked. After your credits are over I believe you would either have the Flex package at $34.99 or be offered the two year deal for $29.99. It is possible there is some twist I do not know after running out of credits that allows you to continue with no contract at $29.99. But for almost everyone it appears you need to sign the two year deal as is said just above in post #543 by DIRT. I can't say there are no exceptions but certainly that is what most need to do.
Laila S. from DIRT confirmed that the autopay credit by itself did not extend my contract, so take that as you will.
 
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Maybe already answered in here somewhere but I missed it.

How often can I make changes without incurring change fees? Can I for example, add the sports packs every Saturday morning and delete them again on Sunday, if the college football games for Alabama and Auburn aren't on a local channel and I don't care about any other sports? That comes out to about $1.34 a week ($5 a month instead of $20 a month during football season) if I can do that.

Allowed, or considered abuse? I know that non-Flex incurs a $5 fee if downgrading within 30 days but haven't seen whether it applies to Flex.
 
What I would like to see is some kind of on-line tool to allow me to check off channels I want to keep (AT250+MP), and tell me which pack is the cheapest. As it is, I have to scan through multiple different lists or (even worse) thumbnail channel logos and try to remember what's missing. :crying
 
Maybe already answered in here somewhere but I missed it.

How often can I make changes without incurring change fees? Can I for example, add the sports packs every Saturday morning and delete them again on Sunday, if the college football games for Alabama and Auburn aren't on a local channel and I don't care about any other sports? That comes out to about $1.34 a week ($5 a month instead of $20 a month during football season) if I can do that.

Allowed, or considered abuse? I know that non-Flex incurs a $5 fee if downgrading within 30 days but haven't seen whether it applies to Flex.
What we have seen is that there is no downgrade fee with flex, so far. How long that will last, who knows...
 
I am afraid that this will easily get abused, particularly with the "hypothetical" situation presented above.

It shouldn't represent any issue as all things are computerized. IMO, they shouldn't be charging for changing subscriptions when you do it online at all.


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Switching at will impacts Dish in no way. This system is 100% hands-off for them and requires zero effort. It's the same as ordering PPV - do it through the receiver or online, no fee. Call Dish and have a human add it, they charge a fee (and should).

Now, the network or channel owners may have a problem with this.

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Nope $39.99 too much for so called skinny bundle and I would need to add the locals plus about 4 other packs to it. Better for me to take a regular package.

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Keep in mind you might not need all 4 add-on packs full time. If you only need a couple of those packs on the weekends for instance, you could save money that way.

Also, it's 34.99 without the locals pack, not 39.99. And you get an additional $5 off with Autopay.
 

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