S219 was pulled after being released to a small number of units.
S220 has gone out to those folks to fix an issue that came up. It is expected to be rolled out to all by the end of the week.
There is no truth at all that employees get the release software before everyone else. Those employees who get software before release are beta testers and have NDA's they are not allowed to talk about the software in public forums like this. (Here comes the jokes saying everything thought we the customers were beta testers)
Sometimes there are things that crop up in the real world data stream that is not found in their in house testing.
If there is anyone who can find bugs in software I know it will be our members here at SatelliteGuys! But I am proud that DISH is here in force and when there is new software released you can be assured they are watching, taking notes and working to fix issues that you guys find.
Thanks for being SatelliteGuys.