Dish Anywhere Question

[D. Manley]

I'd like to see if my problem with missing channels on Dish Anywhere is unique to me or, if it's more widespread. Neither of the last 2 channels added (244-Fusion & 407-LHN) are being propagated to my DishAnywhere guide on any device - Android, Apple or even the online real time guide via PC. All is normal viewing on HWS and other than the recently added channels, all perfect on the app as well.

RayC has sent my information to the DISH engineers but, no change as of yet. If anyone else is missing these (or other) channels in the remote app please reply - just trying to get a grip whether it's only "my" problem or is more widespread. Thanks.

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[lucky86]

I don't have then either

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[lucky86]

Try watching something live, then enter the channel number manually and it will probably work. Either way, the channels aren't listed.

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[Marshall Henry]

I have LHN network listed but no Fusion.

 

[D. Manley]

Try watching something live, then enter the channel number manually and it will probably work. Either way, the channels aren't listed.

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When I attempt to enter either of the "missing" channels using the keypad it gives a "Not Available" message. So, I guess it's safe to assume this problem is not unique to me then?

I don't really give a whit about either of these 2 channels via the app but I bloody well care about the SEC Network coming down the road. Maybe some of you guys missing the channels can help get the Dish engineers' attention on it - surely can't be a big deal to correct.

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[lucky86]

I don't doubt if they already know about it if ray sent a report, I'd guess they were aware already.

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[Deadlocked]

It takes a couple days for the app to update to changes (new channels, package changes, etc)


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[D. Manley]

It takes a couple days for the app to update to changes (new channels, package changes, etc)


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I do remember it took ESPN HD a couple of days to populate but in the case of LHN, tomorrow is 10 days. I've had back & forth communication with the DishAnywhere crew & they say glitch in the system, that the app populates from the Hopper itself & should mirror what's there.

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[D. Manley]

I don't doubt if they already know about it if ray sent a report, I'd guess they were aware already.

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Oh, I'm sure Ray took care of his end. I just thought perhaps if it's not isolated to a single user it might carry more weight. FWIW, it's not affecting everyone but I have no idea how wide it is. I'm sure it'll get looked at, I feel a little better knowing I've got company.

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[mitchflorida]

both of those channels are showing for me on DA.

 

[D. Manley]

both of those channels are showing for me on DA.

Some do, some don't - weird, right?

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