Andy....
I'm in the exact same boat!!!!
I just got off the phone with E* CSR...They ended up shipping me another 811!!!
In at least 3 different places in the correspondence with them via e-mail, the word UPGRADE is seen!!! I refused the UPS shipment....which, btw, was nearly 2 weeks LATE getting here, because E* screwed up my address....
I've got the local crew coming soon to install my D* AT9 dish....maybe I can at least have SOMETHING upgraded!!!!
I'm in the exact same boat!!!!
I just got off the phone with E* CSR...They ended up shipping me another 811!!!
In at least 3 different places in the correspondence with them via e-mail, the word UPGRADE is seen!!! I refused the UPS shipment....which, btw, was nearly 2 weeks LATE getting here, because E* screwed up my address....
I've got the local crew coming soon to install my D* AT9 dish....maybe I can at least have SOMETHING upgraded!!!!