Dragon, that is true. I'm sorry. I was combining two thoughts into one. If you already have the protection plan, service calls are covered. I am sorry if I confused anyone by not making myself clear. Thank you for catching that for me
Adubya said:I called Customer retention today and this is what I learned.
Starting March 1 you can lease an HD DVR for the cost of $499 - $200 rebate that they will be extending for leases only. When it comes time to swap (not till next year for me) the swap will be free. If, however, you own the box, it will cost you $99 for the swap (receiver and new 5 LNB dish).
So, it looks to me to be a $200 savings to go with the lease program and I don't have to worry about it breaking down since I'm leasing it. $4.99 extra receiver charge will be replaced with $4.99 lease charge so that's a wash.
Logic 7 said:According to the information sent to dealers (the company I work for) the HR10-250 will be $599 as of March 1st and there will be a $100 rebate. After March 1st its lease only. The retention dept person I talked to last week told me that every program on TNTHD was in HD so dont take everything they say as gospel.
Logic 7 said:According to the information sent to dealers (the company I work for) the HR10-250 will be $599 as of March 1st and there will be a $100 rebate. After March 1st its lease only. The retention dept person I talked to last week told me that every program on TNTHD was in HD so dont take everything they say as gospel.
donchichi said:ok directv really sucks...i spoke to one of the sales people and she told me that in order for me to lease the hd dvr i still have to pay 499!! so i asked her so i have to pay 499!! and even if i don't want it i have to give up both the reciever and my 499??? and she said yes. can you imagine??
DRSForLife said:You can always purchase the HDDVR, but you're looking at $749. If something goes wrong with the equipment and you need it replaced and don't have the protection plan, you're looking at shelling out another $749. It's better to pay the upfront cost of the leased equipment, pay the leasing fee, and get replacement equipment at no cost.
dragon002 said:leased, it goes by the activation date
Customers who purchase DIRECTV receivers before 03-01-2006
have up until the end of March 2006 (03-30-2006) to activate the
unit under the current purchased receiver option.
I called Customer Retention asking if I was eligible for the 200 rebate on an H20 since we already have one. She told me I am, since the first came from DirecTV and was free because I am a good customer. She told me there is a lot of confusion going on with the rebates and getting the forms now. She checked with her supervisor, and he told her that as long as I activated the new receiver by 2/28, I could get the rebate. She said if I did not get a form to call her and she'd help me out. She said it had to be done by 2/28 for the rebate to be good.herdfan said:This is contrary to what Solid Signal says in an e-mail.
Not doubting you, but Solid Signal is a fairly large online dealer. I would like to know for sure since I am going to purchase another HR10-250 tomorrow. If I have to activate it, then so be it.
d0ug said:Heres a question I haven't noticed if it was answered already. If i purchase a reciever today 02-27-06, then activate it after march 1st. Will that reciever be concitered a purchased reciever, or a leased reciever?