danpeters said:DirecTV has turned Encore on for everyone it appears.
I would of liked either free starz or hbo. I would of loved it if they offered free ST. But at least they added a few channels.
danpeters said:DirecTV has turned Encore on for everyone it appears.
I'm impressed with the overall response with the Directv subs in this forum. I've seen more unity from this group over how many lost channels, versus back on our side the ones who are ready to pillage Dish over four channels. Goes to show how much you people trust your brand, and I have a lot of respect for that. Hopefully, you all get your channels back and Directv doesn't get bent over to get it done. Even though I subscribe to a different provider, if Directv comes out on top, there's less of a chance of Viacom pulling this with other providers.
john262 said:If someone's kid is "throwing a hysterical fit" over losing a television channel then I think that parent has serious issues to deal with.
If someone's kid is "throwing a hysterical fit" over losing a television channel then I think that parent has serious issues to deal with.
Some kids do have legitimate issues that may cause behavior like this.
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When a company runs ads wonder what kind of contract they sign? If I was an advertiser I'd sue Viacom for break in contract since I just lost 20 million viewers that they said I could advertise to. Maybe if some of this advertisers would do this maybe they'd think twice to pull the plug.
no.. CBS owned Showtime..The movie studios left Showtime to form EpixDoesnt Viacom own Epix? I bet this $$$ issue is Direct Tv does not want to carry it but Viacom is forcing them to take it into contract.
danpeters said:DirecTV has turned Encore on for everyone it appears.
Attention Residential Dealer Partners:
We’re sorry our customers have temporarily lost their Viacom channels and understand these disputes are very disruptive.
Every TV provider confronts these disputes with programmers. At DIRECTV, we have a near-perfect record of resolving programming disputes – our success rate is 99%, to be exact.
Currently, Viacom is demanding that DIRECTV customers pay nearly 30% more for the same channels they receive today, which simply isn’t fair.
If customers have questions or would like more information, please direct them to DIRECTV Viacom Dispute. For a fact sheet with talking points you may use to address customer concerns, please click here.
We appreciate your understanding, patience and support as we continue to negotiate on everyone’s behalf.
STARTING TODAY, WE ARE INTRODUCING A CLOSING OFFER
TO HELP YOU CONTINUE BUILDING YOUR BUSINESS
As a way to provide your customers with two more great reasons to switch to DIRECTV, beginning 7/11, you may now offer customers either 6 MONTHS OF STARZ® FOR FREE or 1 YEAR OF STARZ® FOR FREE!
These offers are not stackable – customers are only eligible for 1 STARZ® closing offer.
Please focus on presenting the 6 Months STARZ® offer and only use the 1 Year offer if you are unable to close the sale.
Here are the offer details:
Effective: 7/11/12 – 12/31/12 or until further notice
$12.99 credit per month begins on month 4
CHOICE™ and above, MAS ULTRA™ and above, PREFERRED CHOICE™
ENTERTAINMENT will be included on 7/19/12
Fee and Non Fee Customers
Can be combined with other offers
No usage limit
Offer should be selected from the “closing offer tab”
WE ARE ALSO GOING TO PROTECT YOUR BUSINESS
We are implementing a Churn Protection Plan to help protect your business. Effective today,
DIRECTV will:
Reverse churn chargebacks if a customer disconnects because of the loss of Viacom channels.
Increase Q4 First Year Churn Adjustment tiers to offset your churn increase that may result from this dispute.
Q4 Second Year Churn Adjustment tiers also increased for en Español dealers
Finally, Premier Partners and Exclusive Preferred dealers who qualified or are eligible for these programs in Q3 will remain eligible in Q4. If a dealer did not qualify in Q3 but qualifies in Q4, they will also be added to the programs.
If you have questions or concerns, please reach out to your ASM or distributor partner.
Mike Wittrock
Senior Vice President, Sales
oops Viacom owns paramount studios which is a partner in epix my badno.. CBS owned Showtime..The movie studios left Showtime to form Epix
The following went out to DIRECTV retailers overnight...