I have two questions regarding DHA (Digital Home Advantage). First of all, I was just installed with one 811 and three 311's. They prefer to give you an 811, a 322, and a 311 but I did not want to add any wiring for the 322.
My first question is whether I can add a receiver bought elsewhere. Hopefully I can since I have one coming - and I have bought a second DP34 switch. I intend to install it myself, then call for activation. But - I just got reading about the DHA and am wondering if they will allow it. I would think so since I would essentially be paying them $5/mo and they did not have to provide the receiver.
My second question is regarding them waiving the $5/mo fee for extra receivers when they are each plugged into a modem. I have heard about this - but is it a reality? Do I just have to plug them in, and then when the receivers phone home regularly they will reduce my bill? The installer said that the 311's did not need to be plugged into a modem, since they relay any PPV info to the 811 via the multiswitch.
My first question is whether I can add a receiver bought elsewhere. Hopefully I can since I have one coming - and I have bought a second DP34 switch. I intend to install it myself, then call for activation. But - I just got reading about the DHA and am wondering if they will allow it. I would think so since I would essentially be paying them $5/mo and they did not have to provide the receiver.
My second question is regarding them waiving the $5/mo fee for extra receivers when they are each plugged into a modem. I have heard about this - but is it a reality? Do I just have to plug them in, and then when the receivers phone home regularly they will reduce my bill? The installer said that the 311's did not need to be plugged into a modem, since they relay any PPV info to the 811 via the multiswitch.