My wife and I are moving to an apartment and have set up an appointment for D* to come set up our service on 11/14 (this after I had to change it from the 15th because according to Halsted, I made the appointment too far in advance.) The people in charge of the building (who do not know that I am installing D*) are in the process of cleaning and painting the apartment. They said that we should not move in until the 15th, as there may be some cleaning and/or painting going on before that. Our "official" move in date is not until the 17th. In addition, there will not be any furniture in the apartment when D* comes, nor will the televisions they will be hooked up to be installed either. My plan was to bring 1 or 2 of my dad's HDTVs over that day just so the installer and I can at least verify that the stuff works. Also I will have the room "planned out" so that I can tell him where to put the lines/jacks through the walls.
Given the run-around that Halsted usually has (i tried calling yesterday to ask questions and the woman complained that the line was too noisy and had me hang up), am I better off just taking my chances with this install date so I can at least get it out of the way, or am I better off seeing if I can delay it a few days so that we're better organized and prepared for them? Also, would they even do the installation if they see the apartment in the state that I mentioned earlier?
Given the run-around that Halsted usually has (i tried calling yesterday to ask questions and the woman complained that the line was too noisy and had me hang up), am I better off just taking my chances with this install date so I can at least get it out of the way, or am I better off seeing if I can delay it a few days so that we're better organized and prepared for them? Also, would they even do the installation if they see the apartment in the state that I mentioned earlier?