Well after 15 years with Dish, Cox finally made an offer worth me considering, mainly because I have a Tivo with Mini's.
I went and picked up a motorola cable card and tuning adapter yesterday, came home setup it all up and got nothing, stuck on loading 89%. I waited an hour and then called the Cox cable card number, they see card and tuning adapter not paired. As soon as they pair it, the Tivo proceeds to run thru setup and load channel guide etc.. They say it all good and give it half an hour to finish loading everything. When it finally finishes I go to watch and nothing but V58 errors programming not authorized. Call Cox back and they say everything looks good, they will have to send Tech out next day. Tech arrives at 3:15 starts checking things, says signal is low, fixes that, has them send hit to card etc. Still nothing works, he finally changed the card out and paired it to tuning adapter, still nothing back to calling the main center and conferencing in with Tivo.
After 3.5 hrs of this, he has them remove everything from my account and rebuild it. Boom channels come on. Click around the guide and everything seems to be working, so call it a day. I go back to start deleting channels not in my package and set some timers, when I realize only 2 tuners are working. Look at cable card menu I see the card and tuning adapter are not paired either. So another call to Cox, they pair the card and tuning adapter and say give it half an hour as they sent update to tuning adapter that will bring other tuners online.
Well now its 1.5hrs later. Ive rebooted Tivo and tuning adapter and still only 2 tuners. I've about lost all patience tonight. Sitting here debating whether to call them back, give it till tomorrow or just ripping the card and adapter out and reconnecting my antenna.
In this day and age, it shouldn't be this damn hard to get cable tv with a 3rd party box. Maybe if I give Cox another 15years, they will figure it out.
I went and picked up a motorola cable card and tuning adapter yesterday, came home setup it all up and got nothing, stuck on loading 89%. I waited an hour and then called the Cox cable card number, they see card and tuning adapter not paired. As soon as they pair it, the Tivo proceeds to run thru setup and load channel guide etc.. They say it all good and give it half an hour to finish loading everything. When it finally finishes I go to watch and nothing but V58 errors programming not authorized. Call Cox back and they say everything looks good, they will have to send Tech out next day. Tech arrives at 3:15 starts checking things, says signal is low, fixes that, has them send hit to card etc. Still nothing works, he finally changed the card out and paired it to tuning adapter, still nothing back to calling the main center and conferencing in with Tivo.
After 3.5 hrs of this, he has them remove everything from my account and rebuild it. Boom channels come on. Click around the guide and everything seems to be working, so call it a day. I go back to start deleting channels not in my package and set some timers, when I realize only 2 tuners are working. Look at cable card menu I see the card and tuning adapter are not paired either. So another call to Cox, they pair the card and tuning adapter and say give it half an hour as they sent update to tuning adapter that will bring other tuners online.
Well now its 1.5hrs later. Ive rebooted Tivo and tuning adapter and still only 2 tuners. I've about lost all patience tonight. Sitting here debating whether to call them back, give it till tomorrow or just ripping the card and adapter out and reconnecting my antenna.
In this day and age, it shouldn't be this damn hard to get cable tv with a 3rd party box. Maybe if I give Cox another 15years, they will figure it out.
