"Could not reach DISH. Please try again".

[millerthyme59]

This is what i get when trying to reconnect DISH to my Google home app. in the works with Google section, On linked services. It just stopped working. Dish chat was no help. Everything is good on my end, same network, speed, etc... In the google home app it shows my hopper, but says its not available. It cant see it on my network. But Dish system check shows that everything is okay. Anybody else having problem using voice commands thru Google assistant?

 

[MikeD-C05]

This is what i get when trying to reconnect DISH to my Google home app. in the works with Google section, On linked services. It just stopped working. Dish chat was no help. Everything is good on my end, same network, speed, etc... In the google home app it shows my hopper, but says its not available. It cant see it on my network. But Dish system check shows that everything is okay. Anybody else having problem using voice commands thru Google assistant?

Reboot your receiver and or sign out of the app and then resign in to the app and it should see the receiver again once the reboot is finished.

 

[millerthyme59]

Unfortunately that didn't work.


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[Juan]

Reseat the ethernet cable on the hopper

 

[scoob83]

Maybe some network maintenance? It is Sunday, so maybe Google or Dish is doing something…


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[millerthyme59]

Just tried that. Also switched to bottom port. That didn't work. Hopper shows 269.534 Mbps when testing connections.


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[millerthyme59]

Maybe some network maintenance? It is Sunday, so maybe Google or Dish is doing something…


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I'm hope your right.


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[Juan]

Just tried that. Also switched to bottom port. That didn't work. Hopper shows 269.534 Mbps when testing connections.


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One other thing might work...unplug the modem and the router about 5 minutes...plug the modem in first and let it comeback up...then plug into the router...this forces the modem to pick up a new IP address from your internet provider assuming you dont have a static ip

 

[tjboston5676]

Within the google home app, disable and delete everything dish then re add

 

[millerthyme59]

One other thing might work...unplug the modem and the router about 5 minutes...plug the modem in first and let it comeback up...then plug into the router...this forces the modem to pick up a new IP address from your internet provider assuming you dont have a static ip

Tried,no luck


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[millerthyme59]

Within the google home app, disable and delete everything dish then re add

Did that. But when trying to reconnect "works with Google" to link dish service is when it says "could not reach DISH."


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[KAB]

FWIW, same thing happened with Alexa a couple of days ago. But the app seemed to be aware of it and reconnecting was fairly easy. Maybe the new update?

 

[MikeD-C05]

Unfortunately that didn't work.


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Did you unplug the receiver from the wall? If not do so and that should help clear out the problem. Also try deleting the DISH Anywhere app and then re-add it and sign in again. If that doesn't work I am out of ideas.

 

[SandFarmer]

This is what i get when trying to reconnect DISH to my Google home app . . .

Sounds just like the problems I have with "She who shall not be named".

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[Josh.M]

We're digging in to this - it is not just you. Hopefully its a quick fix.

 

[titanjaw]

This is what i get when trying to reconnect DISH to my Google home app. in the works with Google section, On linked services. It just stopped working. Dish chat was no help. Everything is good on my end, same network, speed, etc... In the google home app it shows my hopper, but says its not available. It cant see it on my network. But Dish system check shows that everything is okay. Anybody else having problem using voice commands thru Google assistant?

Same issue here! I deleted everything dish.... now I get the same message as you..... what a pia

 

[millerthyme59]

We're digging in to this - it is not just you. Hopefully its a quick fix.

After talking to DISH advanced tech they said it's on the end. There aware and are working on it! He said they were hearing about it.

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[Bobby]

After talking to DISH advanced tech they said it's on the end. There aware and are working on it! He said they were hearing about it.

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If you look at post 15, Josh M, who is part of DISH Technical Operations, said exactly that.

 

[titanjaw]

Ok, so now we wait patiently..... or patiently wait... I hope they post again when it's fixed, which might not matter to me since I am already looking at cutting their cord....

 

[That American Girl]

We're digging in to this - it is not just you. Hopefully its a quick fix.

This is what I get: