Hello, I am a new Dish Network subscriber but have read the forum here before selecting Dish. I called the phone number to activate my account and they were only going to offer me the HD single TV receiver (I don't need the Hopper), as the phone rep stated the Duo ViP 222k was discontinued 5 months ago; I begrudgingly accepted the single TV HD receiver. Ten minutes later, I visit their website, and it still shows the Duo ViP 222k is still being offered. So the next day, I use online chat to get the rep to switch my receiver to that model.
The next day is installation day, and the installer does have the 222k in stock, to my luck. After installing the system, he mutters that someone else usually installs the 222k and that he shouldn't be installing that model -- making it seem like he was doing me a favor. He seemed fairly arrogant and straight-nosed by the book. I asked if he could adjust the dish to receive the local Pittsburgh channels, but he says he can only go by what's on the work order.
Which leads me to the subject of this thread. I read on another thread that "Pittsburgh channels are nationwide (CONUS) at 77w and on a spotbeam from 129w." So, my questions are:
1) How difficult is it to change these settings and is extra equipment needed?
2) Does the 222k receiver support this?
3) May I adjust the settings in the software menu or must Dish change the customer's account only?
4) If I am able to do this, would Dish have a way to notice/revert this? If so, would I get charged extra?
Thanks in advance for any assistance!
The next day is installation day, and the installer does have the 222k in stock, to my luck. After installing the system, he mutters that someone else usually installs the 222k and that he shouldn't be installing that model -- making it seem like he was doing me a favor. He seemed fairly arrogant and straight-nosed by the book. I asked if he could adjust the dish to receive the local Pittsburgh channels, but he says he can only go by what's on the work order.
Which leads me to the subject of this thread. I read on another thread that "Pittsburgh channels are nationwide (CONUS) at 77w and on a spotbeam from 129w." So, my questions are:
1) How difficult is it to change these settings and is extra equipment needed?
2) Does the 222k receiver support this?
3) May I adjust the settings in the software menu or must Dish change the customer's account only?
4) If I am able to do this, would Dish have a way to notice/revert this? If so, would I get charged extra?
Thanks in advance for any assistance!