Channel Changing DELAY!!!

jldhawk

SatelliteGuys Pro
Original poster
Apr 22, 2006
402
0
Spirit Lake, Iowa
I just started to notice a HUGE delay when I change channels, I get a black screen for a short time before it finally locks into the channel I tuned to.
I have tried to use the Program guide to locate the channel, then hit "Select" and I have tried to just type in the channel number.
I have powered down the VIP211 and I have done a check switch, and unplugged it.
I have NO PROBLEM switching from Local channels via off air antenna.
 
Whats your signal strength look like? Do you loose signal often? Ive seen this where the signal is weak specialy on the transponder that the guide(s) are located on.
 
The problem occurs when your LNB is drifting. Hit Menu, 6-1-3 with your remote and let it run the diagnostics. Once it's done hit details, and see the drift level. If it's taking that long to change channels the LNB is probably drifting over +/- 7.0 in which case it needs replaced. Call DISH for a LNB drift replacement service call. It shouldn't cost you anything.
 
Thanks for all of the advice.
I already have a tech scheduled to be here tomorrow between 8-12. Because I am getting poor signal on T/P 27 (A&E and Universal HD)
I'll let him know about this issue too. while he is here...GOOD TIMING!!
 

Program Guide Information on a 211

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