CE's for the Weekend of 8.17

[larry55]

i made a mistake .watching braves

 

[dfergie]

0613 on the HR24-500, heading to the HR20-700 to start the dl ...

 

[baldman6]

I ran tonight's update and now I get the 764 error "You have inserted the wrong card". We have only one receiver so there is only one card. I tried calling DTV but the recording says that they are performing maintenance. I will try to go back to stock firmware in the morning, but in the meantime....no TV. Oh Well, that's the price i have to pay for the CE firmware updates, unless anyone else has a suggestion.

 

[charper1]

I ran tonight's update and now I get the 764 error "You have inserted the wrong card". We have only one receiver so there is only one card. I tried calling DTV but the recording says that they are performing maintenance. I will try to go back to stock firmware in the morning, but in the meantime....no TV. Oh Well, that's the price i have to pay for the CE firmware updates, unless anyone else has a suggestion.

You DO NOT call DirecTV customer service or tech regarding CE firmware. You are on the right track with either re-applying the national firmware or rebooting with the CE still applied.

The CE runs just fine on my boxes

 

[baldman6]

I have rebooted and still get the same error....but I will try one more time. Thank you for the response, much appreciated.

 

[charper1]

you can also try unplugging 10 mins . if that doesn't work the CE window will be about past and you can grab the national

 

[baldman6]

Let me try that. Funny thing, I talked one of my co-workers into trying the CE tonight and he got the same error, and now he has no TV. *Try's to wipe mud off face* Hey, I understand the risks with CE firmware...just bummed for the first time. Never had an issue till tonight. Will plow forth again tomorrow!
Thanks again Bourbon Tester!

 

[charper1]

Good luck! Notice you say you are in AZ; where about? I lived in the east valley for 12 years and got transferred; still looking to come back.

 

[baldman6]

North 101 and Cave Creek!

 

[charper1]

I was at Val Vista and 60

 

[Jimbo]

If you have "Wrong Card Inserted" message, can you even get to the screens to go into the Menus ?

 

[mlbfans]

I tried to update for CE email notices and it tells me I am not authorized...

 

[larry55]

still no youtube or pandora on hr 24 500.internet connect and have reboots several times.

 

[Jimbo]

still no youtube or pandora on hr 24 500.internet connect and have reboots several times.

"Iamanedgecutter" searched ???

 

[cocoon]

Hmm..

Same problem as last week. My HR22 becomes unresponsive after a couple days. No problems with the HR21 though.

 

[baldman6]

If you have "Wrong Card Inserted" message, can you even get to the screens to go into the Menus ?

Yes, I can get to the menu's, I was just not able to view any channels when I selected them. That is all resolved now.

This morning I tried to go back to the National software version. It started to download and I let it go about it's business. Came back 30 minutes later and there was a message that told me I was unable to download the software at this time. I rebooted the DVR and got back to the menu but still got the "Wrong card inserted message. So I called DTV and spoke to Customer Service. I never mentioned the CE software. The rep was quick to send an activation to my DVR and BAM!...back online. I went into the settings, checked the software revision and was pleased to see that I had last nights update. YAY!!!!

Thanks for all the replies! Issue resolved.

 

[Jimbo]

Yes, I can get to the menu's, I was just not able to view any channels when I selected them. That is all resolved now.

This morning I tried to go back to the National software version. It started to download and I let it go about it's business. Came back 30 minutes later and there was a message that told me I was unable to download the software at this time. I rebooted the DVR and got back to the menu but still got the "Wrong card inserted message. So I called DTV and spoke to Customer Service. I never mentioned the CE software. The rep was quick to send an activation to my DVR and BAM!...back online. I went into the settings, checked the software revision and was pleased to see that I had last nights update. YAY!!!!

Thanks for all the replies! Issue resolved.

Cool !

Btw, you probably could have done the same thing online had we thought about just doing a re activation (refresh).