None of my center ice hd channels are working. They all say channel not purchased. However all the sd channels work. Anyone else have this problem? Also why are some of they channels have a light grey background where they channel number is displayed on the guide?
Center ice HD not on
- Thread starter FUCCO
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Just called directv they had a pretty cool online system. I entered 721 channel not purchased message. The automated service stated it will automatically check for errors and reset settings. Within seconds it was on. Worked rather well and easy. thanks anway
What Charper was getting at was that you can do a re-hit yourself online.
https://www.directv.com/DTVAPP/mydirectv/mysystem/mySystemResendAuthorization.jsp?_requestid=443003
This eliminates the phone call.
Jimbo
What Charper was getting at was that you can do a re-hit yourself online.
https://www.directv.com/DTVAPP/mydi...ation.jsp?_requestid=443003&_requestid=315687
This eliminates the phone call.
For some reason, I think when I copied the link, it ommited part of it.
https://www.directv.com/DTVAPP/mydirectv/mysystem/mySystemResendAuthorization.jsp?_requestid=443003
The BOLD one above seems to be working ...
Jimbo
What is the phone number you called to get this automated service?
Me doing a receiver reset didn't work.
Just a reset doesnt do it; you need a rehit. Follow the rehit link online. You must be logged onto your DirecTV acct to do this.
https://www.directv.com/DTVAPP/mydirectv/mysystem/mySystemResendAuthorization.jsp
https://www.directv.com/DTVAPP/mydirectv/mysystem/mySystemResendAuthorization.jsp
I did the online rehit of the receiver in question and nothing happened.
No receiver reset HD channels still not working.
Yep, I think rehits are sent into a queue and it says they can take at least 15mins. Glad its working; save that link I sent.
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