I just upgraded on November 1st from a 722 and migrated all unwatched programs from the 722 to an EHD. When the installer was here and we were about done I asked how to migrate from the EHD back to the Hopper ( I know that patmurphy has continually stated why move them) but since my wife isn't the best at dealing with change I thought it would be best to move the programs she watches back to the default view. He stated he'd never seen anyone transfer shows back & didn't know how it was done. I found the transfer setting and moved shows & demonstrated to him how easy it was. BIG MISTAKE now that I find the process if faulty.
I got no error messages during transfer from EHD to Hopper. We now have shows that were on originally on the 722, transferred to the EHD for the upgrade and moved back to the Hopper, and most are now returning an Error 04 message. Of course I don't get the error message unless I go into 'More Info' for the recording. If I just attempt to play the program nothing happens. I can hit stop or live tv and all I see is a blank screen. I can go back to the DVR menu but nothing else will work until I turn off the unit and turn it back on.
My Installer obviously hasn't hear of this issue but certainly will first thing Monday morning.
My issue is I've transferred over 70 episodes of shows that we haven't watched, some work, most don't. I notice that some of the episodes just state the show's name "The Mentalist" while other's list the episode title. I also see the original air date as being incorrect as stated above.
Is there anything I can do to get these recovered? I've tried sending them back to the EHD but of course it errors out doing that. I can't see spending over $50 on I-Tunes to get these lost episodes back and play them over my laptop via HDMI. It's a very tedious process.
I feel Dishnetwork owes me some type of recompense for this issue. ALL INSTALLERS SHOULD WARN CUSTOMERS NOT TO TRANSFER BACK TO THE HOPPER FROM THE EHD UNTIL THIS IS RESOLVED!!!!
I'd appreciate a reply by a DIRT member recommending a solution.
What am I to do now but shell out more money to get these shows back?
If the process isn't 100% safe, don't allow the transfer back to an EHD that could compromise the recording.
I got no error messages during transfer from EHD to Hopper. We now have shows that were on originally on the 722, transferred to the EHD for the upgrade and moved back to the Hopper, and most are now returning an Error 04 message. Of course I don't get the error message unless I go into 'More Info' for the recording. If I just attempt to play the program nothing happens. I can hit stop or live tv and all I see is a blank screen. I can go back to the DVR menu but nothing else will work until I turn off the unit and turn it back on.
My Installer obviously hasn't hear of this issue but certainly will first thing Monday morning.
My issue is I've transferred over 70 episodes of shows that we haven't watched, some work, most don't. I notice that some of the episodes just state the show's name "The Mentalist" while other's list the episode title. I also see the original air date as being incorrect as stated above.
Is there anything I can do to get these recovered? I've tried sending them back to the EHD but of course it errors out doing that. I can't see spending over $50 on I-Tunes to get these lost episodes back and play them over my laptop via HDMI. It's a very tedious process.
I feel Dishnetwork owes me some type of recompense for this issue. ALL INSTALLERS SHOULD WARN CUSTOMERS NOT TO TRANSFER BACK TO THE HOPPER FROM THE EHD UNTIL THIS IS RESOLVED!!!!
I'd appreciate a reply by a DIRT member recommending a solution.
What am I to do now but shell out more money to get these shows back?
If the process isn't 100% safe, don't allow the transfer back to an EHD that could compromise the recording.
